eFit Direct
eFit Direct Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eFit Direct has a 1.3 star rating from 1 review and overall consumer sentiment is mostly dissatisfied despite a recent recommendation.
Positive Feedback
Some buyers report timely delivery and good products; individual sales interactions can be thorough and helpful, according to eFit Direct reviews.
Negative Feedback / Risk Areas
- Recurring eFit Direct customer complaints note poor response times and unresponsiveness from customer service.
- Issues mentioned include refunds and billing delays and confusion around exchanges and cancellations.
- Concerns about subscriptions, auto-ship, or membership handling were raised by reviewers.
Key Takeaways for Future Customers
- Expect mixed experiences; verify delivery and contact details before purchasing.
- Document communications and be cautious with payment method choices.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eFit Direct has a 1.3 star rating from 1 review and overall consumer sentiment is mostly dissatisfied despite a recent recommendation.
Positive Feedback
Some buyers report timely delivery and good products; individual sales interactions can be thorough and helpful, according to eFit Direct reviews.
Negative Feedback / Risk Areas
- Recurring eFit Direct customer complaints note poor response times and unresponsiveness from customer service.
- Issues mentioned include refunds and billing delays and confusion around exchanges and cancellations.
- Concerns about subscriptions, auto-ship, or membership handling were raised by reviewers.
Key Takeaways for Future Customers
- Expect mixed experiences; verify delivery and contact details before purchasing.
- Document communications and be cautious with payment method choices.
Tired of being ignored?
Not a person to talk to
Left several voice messages, emails, and text for both sales and happiness (service) 'departments.' More than a week has passed with no response.
If you need help with your product, warranty service or otherwise, they will be MIA.
Brookings, South Dakota
Great Experience and Product
I placed an order via phone from Alan at eFitDirect.
The process Started that I was looking for a NuStep Recumbent Bike for myself and my wife. I called the company and got ahold of Alan.
He spent approximately 2 hours on the phone with me as he explained the differences between the one I inquired about and the Spirit CRS800S. I ended up placing the order and paying with a credit card. (I could have saved $200 if I paid via electronic check, but I am not comfortable paying that way from a company that I am not familiar with) He promised 10-14 days delivery with an addition 7 day lead in case of unforeseen issues. After I hung up the phone, I google mapped the address and found out that the address was a storefront with rental post office boxes and other amenities, but not a warehouse or fitness supply place.
I then went to some random reviews on this site (pissedconsumer) and felt that I was just scammed. I fretted for 2 weeks until I received a call from the trucking company letting me know that my shipment would be here the next day. It was here as promised. I uncrated and assembled the CRS800S and am loving it!
This goes to show that all reviews you read are not true.
The negative remarks on this site are from people who tried to return merchandise.
Delivered as promised! Very satisfied!
User's recommendation: Full confidence with this company
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