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Rip off!

Went thru Home Depot to have extra attic insulation installed. Salesman from AES came, gave is a quote for insulation and for radiant barrier. "Promotional deal" was that the insulation was free with the purchase of the radiant barrier. Now 1 year later, we've had storm damage and submitted the invoice to our insurance adjuster. He then called AES and was told basically that prices are jacked to cover the insulation cost. Now insurance is not going to pay full cost to replace. Several issues with this. First is fraud and deceptive trade practices, preying on the elderly, and discussing my personal information with anyone who calls and gives my address. In order to recover some of the cost, we agreed to a new quote, however salesman was a no show. Great company, NOT!
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ID
#1068597 Review #1068597 is a subjective opinion of poster.
Location
Dallas, Texas
Service
Efficient Attic Systems Attic Insulation Replacement
Reason of review
Pricing issue

They send aggressive felons into your home

I am not here to write a review about the quality of work EAS provides, but to expose a much more severe issue. EAS hires people who have criminal pasts - and then sends them into YOUR homes when you request service. The EAS Austin office has an employee who has been arrested in 2010, 2011, and 2012. The two most recent arrests were violent crimes - one was assault causing bodily injury / family violence and the other was assault on a child or elderly with intent of bodily injury (this information is public on the Williamson County jail records webpage). If this is the kind of person you want coming into YOUR home, around YOUR family, and around YOUR children, then by all means, give EAS a call. Otherwise, I urge you to use a company that provides a more thorough background check of the individuals they are sending into your home. If you love EAS and their service, then I urge you to call them and request they revamp their methods of providing thorough background checks to keep you and your family safe!
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ID
#380212 Review #380212 is a subjective opinion of poster.
Location
Austin, Texas
New Reviewer

Efficient Attic Systems Screwing everyone but themselves

Efficient Attic Systems- Offices in Houston and Dallas, some other cities aas well. I worked there for 38 weeks as an installer of attic ventilation. The amount of sketchy sh it they did and continue to do is unbelievable. Talk about bad customer service. My ex manager Joe would sooner tell a customer that they were wrong and that they were lying to him than believe that the customer is always right. If youre looking to have some insulation or radiant barrier or ventilation installed, call somebody else. These guys hire guys off the street and pay them next to nothing to go up in a 115 degree attic- and expect them to care about their work, yea right. I had to quit after nearly cutting my finger off at a customers house installing soffit vents and my manager when i called and asked if they could help me with the costs told me to go screw myself. The truth- I installed 202,000 dollars in solar vents (which are ***) in 39 weeks. I made them enough money to be able to keep a good proffessional employee . They still to this day owe me over 500 dollars in back pay i will never see. But that is all relevant bc i owe the doctor who stitched me up about 800 on top of the 2200 i already payed the hospital for "supplies" 3000$$ for five stiches; jesus is this America??
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6 comments
#846412

the person who made this complaint is a ho, he is just mad he did not have enough talent to sale insulation, radiant barrier, etc. stop crying eas is a great company to work for, and have do work in your attic. ol booty hurt ***.

#604639

Hi my name is installer,I work at this co.back on 2010,I was a driver installer for the co.we had at list 3 to 4 jobs day,one hot summer day evry single crew member was at virtual point of dehydration,and one by one all of us started felling it,I took as much as I could after 3rd job,I was heat exhausted,vomiting,cramping,light headed,I was having trouble trying to drive co,truck,I call base manager Garret,to notify my healt status,he abruptly stop my attempt to explain why was I feeling like this,after trying to get work order done for that day,he just instructed the other guys just to drop me off at next corner,I was having a hard time trying to dial 911 on my cellphone I was cramping totally on my body,my wife pick me up from the floor and took me to house hopping I will restablish,but I end up on hospital later that evening,dehidration cause kidney stones so I had to stay over,next day when I call co.Garret terminated my employment with co.No lawsuit has been filed because the way things where handle by me.

#305786

Now sending out vouchers that look like they come from the DOE (Dept of Energy).

#262418

I'm sorry you had such a bad experience. I work for EAS on the sales side and have had a great experience so far with the company. From what I've seen they truly care about satisfying their customers. We're told that if we ever run into a customer that is dissatisfied we can get their name & number so they can contact the customer and address their complaints. They will do follow up inspections on their attics for free if a customer isn't happy with the job and fix anything that the customer was unhappy about. I've spoken with a lot of customers who are very happy with the company. I mean, they've serviced over 80,000 homes since the business started. There's bound to be a few customers who aren't happy in the lot.

Furthermore, they DO NOT hire people off the streets. Any employee that will be going into peoples homes has to pass a 7 year background check. They are also strict about US residency. More so than any other company I've worked for.

Anyway, that's my experience. Don't rule out an entire company because of one pissed off employee. Every company has them.

#604641
@PissedConsumer262418

The only reason they treat females good,is because Darnell is just fooling with them at office all day

#230322

Thanks for the info. They along with GoGreenAmerica seems to be out to make a quick buck and I won't be calling either!

America is the land of the greedy any more these days!

Just got took for $890 by a vet to give my cat three antibiotic shots and an all day IV for a fever, which had broke the day before. You can take a kid to a doctor for a fever and not get rooked like that!

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ID
#183080 Review #183080 is a subjective opinion of poster.
Location
Houston, Texas

About

Top Efficient Attic Systems Services

Attic Insulation Replacement

Related Companies

American Residential Services

Summary

Efficient Attic Systems offers hundreds of American homeowners easy and effective way to improve the comfort level of their homes, to economize on energy bills and to increase the value of their homes via its special energy-saving program. This program includes three proven energy-saving techniques creating a single solution that can pay for itself due to savings that can reach 30% in annual heating costs. This solution becomes more and more popular in many cities of the USA, including Indianapolis, Phoenix, Manassas, Charleston, Tampa and Raleigh-Durham. Being recognized as one of the most respected energy efficiency evaluation and installation companies in Texas, Efficient Attic Systems constantly reminds its clients that conserving energy not only saves their money, but also the planet's natural resources.

Efficient Attic Systems reviews and complaints

Efficient Attic Systems is ranked 279 out of 1452 in Utility category

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