eegees
eegees Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eegees has a 2.3 star rating from 3 reviews and mostly dissatisfied customers. Recent eegees reviews cite poor customer service, issues with the rewards app and missing receipt barcode, and a high price level.
Key Takeaways for Future Customers
- Be aware of reported customer complaints about service and pricing.
- Rewards app users may face missing barcode on printed receipts.
- You may need to visit the store in person to file complaints.
Negative Feedback / Risk Areas
- Unanswered store and corporate phone calls and limited phone support.
- Reports of being denied service without explanation.
- Concerns about discounts, special offers, and value.
Positive Feedback
One customer reported a satisfactory follow-up and resolution after management contacted them.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eegees has a 2.3 star rating from 3 reviews and mostly dissatisfied customers. Recent eegees reviews cite poor customer service, issues with the rewards app and missing receipt barcode, and a high price level.
Key Takeaways for Future Customers
- Be aware of reported customer complaints about service and pricing.
- Rewards app users may face missing barcode on printed receipts.
- You may need to visit the store in person to file complaints.
Negative Feedback / Risk Areas
- Unanswered store and corporate phone calls and limited phone support.
- Reports of being denied service without explanation.
- Concerns about discounts, special offers, and value.
Positive Feedback
One customer reported a satisfactory follow-up and resolution after management contacted them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Follow up
- I received a callback and spoke with the general manager.
- The issue was isolated and addressed with the involved employee, and management followed up.
I wanted to provide a follow-up regarding my recent concern. I did receive a callback, and the situation was addressed.
I had the opportunity to speak directly with the general manager.
After discussing the matter, I was informed that the situation would be reviewed and addressed with the employee involved. I appreciate the response and the way it was handled afterward.
Overall, I am satisfied with the resolution and the follow-up from management.
I do look forward to continuing to visit the location in the future. It appears this was an isolated incident with a specific employee not following proper expectations, and Im glad it is being addressed appropriately.
Thank you for taking the time to respond and resolve the issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo bar code on printed receipt to scan for pts on app
- Printed receipt did not include EG app points.
- Store line never rang and hung up after a minute.
- Corporate office in Tucson was unresponsive.
My husband picked up eegee's for dinner & got a printed receipt since he doesn't have the app on his phone. I have the EG app on my phone; I usually scan the bar code to get the points.
It wasn't on the receipt he was given. Tried to call the store location multiple times. It never rings & after a minute the call just ends. No answer.
Today I called their corporate office in Tucson and it did the same thing! *&^%#$@!
User's recommendation: You have to physically return to the store to file compaints
Disappointed
- Alexis told me I couldn't enter the store, with no reason given.
- I asked why and to have my wife order; both requests were denied.
I was told by a manager named Alexis, who informed another manager, that I wasn't allowed in the store, and I wasn't given a reason why. I even asked why, and again, I wasn't told why.
I even asked if I could give my wife the money so she could order, and again, I was told no. I'm very disappointed, and the sad part is that I was an employee there too.
Preferred solution: Apology
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