Edwin Stipe Reviews
Edwin Stipe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Customers report a generally negative sentiment with poor customer service, limited product diversity, and a high price level; recent Edwin Stipe reviews describe abandonment of oil-fueled furnace customers and expired service contracts.
Positive Feedback
Some past installations and annual servicing were satisfactory before the company discontinued oil-furnace work.
Negative Feedback / Risk Areas
- Recurring Edwin Stipe customer complaints cite refusal to service installed oil furnaces.
- Issues with service contract renewal and communication about business changes.
- High price level relative to perceived value and service reliability concerns.
Key Takeaways for Future Customers
- Verify current service offerings and ask about oil-furnace coverage before contracting.
- Confirm billing, service contract renewal, and written notices to avoid unexpected lapses.
- Consider alternatives if reliable ongoing service and customer service are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Customers report a generally negative sentiment with poor customer service, limited product diversity, and a high price level; recent Edwin Stipe reviews describe abandonment of oil-fueled furnace customers and expired service contracts.
Positive Feedback
Some past installations and annual servicing were satisfactory before the company discontinued oil-furnace work.
Negative Feedback / Risk Areas
- Recurring Edwin Stipe customer complaints cite refusal to service installed oil furnaces.
- Issues with service contract renewal and communication about business changes.
- High price level relative to perceived value and service reliability concerns.
Key Takeaways for Future Customers
- Verify current service offerings and ask about oil-furnace coverage before contracting.
- Confirm billing, service contract renewal, and written notices to avoid unexpected lapses.
- Consider alternatives if reliable ongoing service and customer service are priorities.
Macungie, Pennsylvania
Avoid this company
- - They no longer service oil furnaces after installation.
- - They refused a final service call and left me with a furnace they installed and no heat.
Edwin Stipe Inc abandoned me when I needed them! They installed my furnace that provides my heat and hot water.
When it broke down recently I called them only to find that they no longer will service any oil-fueled furnaces. And they put it in!! They also did my annual servicing for a number a years. I asked if they could do one more service call to get my furnace going, and I would then find a new company.
They said no. I had received no notice from them about this (even though they said they sent out letters). Also, I realized I never got a renewal notice for my annual service contract that I normally get. They let it expire because they knew they were leaving the oil-servicing business.
They left me hanging, without heat or hot water, with a furnace they installed, and couldn't care less.
Do not trust this company. Customer service and reliability mean nothing to them.
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