Avoid this company

Edwin Stipe Inc abandoned me when I needed them! They installed my furnace that provides my heat and hot water. When it broke down recently I called them only to find that they no longer will service any oil-fueled furnaces. And they put it in!! They also did my annual servicing for a number a years. I asked if they could do one more service call to get my furnace going, and I would then find a new company. They said no. I had received no notice from them about this (even though they said they sent out letters). Also, I realized I never got a renewal notice for my annual service contract that I normally get. They let it expire because they knew they were leaving the oil-servicing business. They left me hanging, without heat or hot water, with a furnace they installed, and couldn't care less. Do not trust this company. Customer service and reliability mean nothing to them.
View full review
ID
#1709923 Review #1709923 is a subjective opinion of poster.
Location
Macungie, Pennsylvania
Service
Edwin Stipe Furnace Installation
Reason of review
Warranty issue

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article