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New Reviewer

Customer service / Nurse manager

Came in for my child being sick and unfortunately 3 other people that came in after got called in first! Asked to speak to manager, once the nurse manager came in told me only one person got called in. Then kept asking if Im refusing service!!!

User's recommendation: Don’t come here.

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ID
#4016590 Review #4016590 is a subjective opinion of poster.
Location
Oswego, Illinois
Cons
  • Attitude given
  • Nurse manager
Loss
$200
Preferred solution
Apology

Waiting times are ridiculous. We were told to wait an hour, we waited for 3 and still weren't updated.

Got a call to pick up my mom. They said she'd be ready to go at noon. 45 minutes later and the doctor still hasn't signed the papers to release her. Time is important to us too.

User's recommendation: No thanks.

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ID
#3754695 Review #3754695 is a subjective opinion of poster.
Location
Tampa, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They transferred him in the middle of the night...

Dr Robert Hung approved the transfer of my husband in the middle of the night without informing family. He had consent to talk with family. Phone numbers were provided and family made it very clear we wanted to be notified. My husband is paranoid, hallucinating And heavily medicated. Dr Hung relied on this very ill persons version of his medication history instead of contacting his primary psychiatrist. He then passed the Wrong información on to the next hospital. Sloppy, unprofessional and irresponsible. Also, the idiot that cleared him medically ignored the fact that his platelets had fallen to 16,000 while he was there and his bilirubin had risen from 5.2 to 7.9 in just the couple of days he was there. His primary care doctor is worried about him bleeding out! She let me know she was contacting the psych hospital to let them know . They think he is medically stable but he is not .
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ID
#1161648 Review #1161648 is a subjective opinion of poster.
Service
Edward Elmhurst Health Psychiatry Doctor
Reason of review
Poor customer service

Addison Illinois emergency care

On Sunday July 10, 2016 I took my husband to this location ( also called first and stated I was coming in ) he had a deep cut to his fingers. Upon arrival the front desk told the nursing staff in the back that he was here and this fingers were cut I could see from there faces that they did not care. After a half hour of waiting in the waiting lobby with blood soaked paper towels I got up and asked the nurse how much longer before he would be seen she told me there were 5 people ahead of us to which I replied that was not acceptable that no one has even accesed his fingers or asked what had happened to him. We got up to leave asking where the closest emergency was and we were told Alexian Brothers down the street. This clinic let us leave......we did go to Alexian Brothers who took care of my husband as soon as he walked in that asked what happened and when they were told a remote control air plain hit him and the fingers were cut they X-rayed his arm to make sure there was no fracture, cleaned the finges gave him a tentus shot and he received 6 stitches. When I complained to the head of this Addison location the next day (Lisa) she stated she spoke with the staff and they were very busy that day, but I also told her blood and a deep cut should come before a urinary infection or broken toe. It is an emergency clinic that can expect to be busy. I sat there long enough to know what was going on and their HEPA is not very secret. Go to Alexian Brothers on Lake Street in Addison if you want good care.
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ID
#883007 Review #883007 is a subjective opinion of poster.
Location
Addison, Illinois
Service
Edward Elmhurst Health Ambulance Emergency Service
Reason of review
Poor customer service

Edwards Hospital Naperville Illinois gave bad diagnosis that could have killed me or made me a veg.

When I was 22 yrs old I was feeling really headache-y, forgetful, tired, and vomiting alot. My mother took me to a local hospital where the "Neurologist" decided I had depression. He prescribed prozac. I figured he is a physician right, he would know. But I didn't feel depressed I told him. "We can up your dose" he said. Up yours I was thinking. My mom even suggested a CAT Scan. He told her I didn't need one. I went to a family doctor of my cousins. He was very thorough, he looked in medical books, he ran a few tests. He gave me my CAT Scan. Bingo! I had a large brain tumor. The new doc said I need to be on the operating table yesterday. I went to Loyola Hospital in Maywood IL. Was in surgery for twelve hours (I've had 2 more surgeries subsequently) Dr. Anderson and Dr. Origitano are amazing. The nurses on the neuro floor are angels. Especially Margeurite. Doing OK now, have some short term memory loss. Will never go back to Edwards Hospital in Naperville IL not even for a hangnail.
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ID
#237736 Review #237736 is a subjective opinion of poster.
Location
Chicago, Illinois

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

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