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2.8 Based on 116 reviews
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  • From mobile
  • 2 days ago
  • by anonymous
  • #1009786

I booked a ticket from Newcastle to China but cancelled before departure. Dreams promised to refund in 30 days. But 40 days passed, I haven't receive anything. When I call the customer service, they always ask me to wait another 7 days.

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Hope sincerely that they will fix this, but this website is ***. I booked this flight and they charged my ideal account for 400 euros, but no confirmation was send. I am now already waiting for 2 hours. To contact them is already a challange no phone number and deep in the website at last you find a mail option. After puzzling he mail option you get an automatic reply which says nothing. Why can these guys have these websites and play other... Read more

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Very disappointed. I booked flights last night through edreams to Christchurch then to Perth then back to Birmingham. I made an error during booking in that I wanted to go to Christchurch via Sydney(a flight of 28hrs) and in fact selected a flight via Melbourne(a flight of 43hrs) I realised this as soon as the confirmation email came through and tried to ring customer service to be told after going through all the options that you were closed. I... Read more

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I had booked flight & hotel through this company. Unfortunately, I was unable to travel as I was diagnosed with breast cancer. I rang twice & was told that someone would be in touch by email. Nothing!! Not only was I very upset with my diagnosis, I had to miss this trip to Dublin and also lose a considerable amount of money through no fault of my own. I recommend to others thinking about booking with this low-life, uncaring, money grabbing,... Read more

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  • From mobile
  • Jan 17
  • by anonymous
  • #992327

I book a flight and i want to cancel it but there is no way to contact edream call center and the email address is not working

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I tried to book my flight by the app and some error happen in the app and tell me that is impossible to proceed because of an issue of payment, after this, at home on my laptop, everything is ok after try again make the booking. When I come to check my email they charge me two times and now they don't wanna give me my money back! they say that I have to call for Ryanair when the problem is from edreams. The worst of this is because is two... Read more

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Bonjour, Je tiens à vous faire part du vol qui m'a été infligé par EDREAMS ! Je suis en attente d'un remboursement d'un montant de 1366 E depuis 2 MOIS apres avoir contacté une 50 aines de fois le service clientèle, après avoir même contacté Mr Quentin Bacholle ( directeur France). Au jour d'aujourd'*** j'ai contacté la gendarmerie et m'apprête à déposer plainte ! NE VOUS ADRESSEZ SURTOUT PAS A CETTE COMPAGNIE !!! HI EVERYONE I AM WAITING A... Read more

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  • From mobile
  • Dec 13, 2016
  • by anonymous
  • #972211

Well i think this is *** *** the world

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I made purchase at site EDREAMS round-trip flights to destinations in Europe, the site offered the possibility to acquire a package with the hotel. Before I made the flights order I made compare with the prices among other sites among them "BOOKING" the prices were the same, and for convenience I booked the flights and hotel at site EDREAMS. When the option to select hotel room with free cancellation - costs a little more and I chose the second... Read more

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eDreams are Scammers!!! Be aware of eDreams!!!! They have hidden fee and do unfair and fraudulent practices!! Bought 2 tickets from them from NY to Paris. They added some "mediation" fee for 47 euros! I called them and spoke to 3 different agents and supervisor. Nobody could explain what these fees are. Every person gave their own interpretation of what it is - from "Administration fee" to some mysterious "Sipping fee" (shipping of what?... Read more

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