Edpuzzle
Edpuzzle Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Edpuzzle has a 2.5 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Reviews repeatedly cite billing and customer service problems, unauthorized charges, refund delays, high price level, and confusion around Pro subscription and subscriptions management.
Key Takeaways for Future Customers
- Check subscription terms before purchase and confirm how Pro subscription or membership works with Google Classroom.
- Expect to contact customer service for billing or refunds; track receipts and card info.
Negative Feedback / Risk Areas
- Frequent complaints about unauthorized charges and refund delays.
- Billing errors when switching schools and yearly vs monthly subscription confusion.
- Customer service responsiveness criticized.
Positive Feedback
No clear positive feedback appears in the recent Edpuzzle reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Edpuzzle has a 2.5 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Reviews repeatedly cite billing and customer service problems, unauthorized charges, refund delays, high price level, and confusion around Pro subscription and subscriptions management.
Key Takeaways for Future Customers
- Check subscription terms before purchase and confirm how Pro subscription or membership works with Google Classroom.
- Expect to contact customer service for billing or refunds; track receipts and card info.
Negative Feedback / Risk Areas
- Frequent complaints about unauthorized charges and refund delays.
- Billing errors when switching schools and yearly vs monthly subscription confusion.
- Customer service responsiveness criticized.
Positive Feedback
No clear positive feedback appears in the recent Edpuzzle reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Hi, please email me the answer of these...
- Switch account to a personal email for teaching.
- Can students access via Classroom?
- What is the Pro subscription fee?
- Is there a limit on hosted videos?
Hi, please email me the answer of these following questions; this is due to my district ([GEOGRAPHIC_DATA] in [GEOGRAPHIC_DATA] [GEOGRAPHIC_DATA]) will stop the "Pro" subscription going forward. All these questions are based on If I pay for the subscription it myself for teaching purposes.
1.
I will change the account with my personal email, can my students get in through Google Classroom.
2.
What would the fee be ?
3. Is there limitation about how many videos I can host in the account.
Newburgh, New York
Renewal I did not authorize
- I was charged 3620 without consent.
- Please refund the charge related to my school change from St Mary Fishkill to Our Lady Mt Carmel Elmsford.
You charged my card 3620! When you could now refund my account because you could not find it, you certainly found it to charge it without my authorization.
When I had to change schools, please fix this immediately: school change from St.
Mary Fishkill to Our Lady Mt. Carmel Elmsford.
Preferred solution: Full refund
Newburgh, New York
Renewal I did not authorize
- Could not refund after change; card ending 3620 not found.
- Charged again; refund requested; moved to sour Lady of Mount Carmel.
You could not refund me my money when I changed schools because you could not find my account or card the card ends in. 3620. Then you go and recharge me again please refund this money I worked at St Marys Fishkill then was moved to sour Lady of Mount Carmel
Roswell, Georgia
Cancellation
I canceled the subscription and wanted to know how long will it take for a refund. It was accidentally.
Not authorized charge
- Charged yearly fee after a one-month subscription.
- Requests a refund and prompt resolution.
- Cited school-year issues; wants contact in a week.
It's been a week now since I purchased the one-month subscription of 13.99, but I was somehow charged for a yearly fee, and I am looking to be refunded. I received a response saying you all had several issues you were dealing with, being that it was the beginning of the school year. However, my situation should be an easy fix, and I think a week is enough time for someone to contact me on this matter to get it rectified.
Preferred solution: Price reduction
Charge
I chose he subscription for one month at $13 and was charged the yearly amount I do not want the yearly subscription and would like to be refunded the difference.
Lubbock, Texas
Complain
- Ed puzzle is bad for elementary students.
- Do not use this app or website.
- Described as a scam that exploits and grooms kids.
As an elementary school student Ed puzzle is just bad if you're a teacher don't use it and you should not use this app or website it's a scam it's exploiting and grooming kids please don't let your kids use it drugs have been found on there and not the ones that are for medicine that are legal the illegal ones
User's recommendation: Do not use this app ever that's why it's getting shut down soon
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