Skip to content
  • Login
Edinburgh Airport

Edinburgh Airport

www.edinburghairport.com
What is your customer experience with Edinburgh Airport?

Edinburgh Airport Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Edinburgh Airport has 2.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Local, You will be dignified for helping a sick passenger.
    Cons: Expensive, You will be directly liable if something happen to him.

  • Recent recommendations regarding this business are as follows: "Don’t come in until your friends are ready to be picked up & are already through with their luggage etc", "Before you detain a person please make sure that the health of the person is not critical just like Mr. Powell.please release him immediately since he has no fault of what happened.kindly refee to the cctv.any stress may cause his BP to rise more".

View full overview ›
Show reviews that mention
flight air requests sickness loganair gate unobtainablei departure number information
Filter review
Devaun Eka
map-marker Croydon, Croydon

Waste of time still not able to speak to anyone but then my wife's death means nothing to them as e

My wife died the 11/1/25 I have tried to contact yourselves regarding paid parking on numerous occasions but to no avail

View full review
Gary T Fmu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Drop off zone parking charge

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

As the flight was listed as arriving early I arrived early

Then the plane arrived on time causing me to be in the pick up zone for longer than necessary and incurring a£55 charge

Can I seek a refund as it was the airport website misleading me

View full review
Loss:
$55
Pros:
  • Local
Cons:
  • Expensive

Preferred solution: Price reduction

User's recommendation: Don’t come in until your friends are ready to be picked up & are already through with their luggage etc

Kyleigh Ics

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Castle Donington, Leicestershire

Information requests

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Number too busy / unobtainable

I walked to another loganair departure gate and found out what was going on with our flight to Stornaway

Staff sickness resulted in a whole bunch of delays

Logan air is terrible and faceless

style="background-color:

Edinburgh airport not much better

View full review
Verna A Mqt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edinburgh, Scotland

Seeking Assistance with one detained person in your airport

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Dear Sir/Maam,

I am seeking assistance for my partner Mr. Maxwell Powell he was detained apparently in your airport due to some issues which was not his fault as evidenced in the cctv..Please he has a medical condition..He has high blood pressure that is why he is going back to Florida to have a thorough medical check up.

He is prone to stroke because his BP is rising to 150 without proper medical attention being given to him...I know that he is not supposed to be detained that long under his condition..In your kindest heart please give assistance to my partner Mr Powell.. He has been experiencing sleepless nights due to his condition right now. He has no money to pay the Usd 1,000 fine he has to pay. Its been a week his detained in your office.

Hoping for your assistance on him.

Respectfully yours,

Ms.

Verna V. Altabano

View full review
Pros:
  • You will be dignified for helping a sick passenger
Cons:
  • You will be directly liable if something happen to him

Preferred solution: Please release Mr Powell before jis condition worsen at 150 his prone to stroke please

User's recommendation: Before you detain a person please make sure that the health of the person is not critical just like Mr. Powell..please release him immediately since he has no fault of what happened.kindly refee to the cctv.any stress may cause his BP to rise more

2 comments
Guest

1. You have no idea what is on the cctv.

2. His health is not critical if he is allowed to fly. 3.

He didn’t just get fined $1000 at random. He did something fairly serious.

Guest

I doubt very much he has been in some office for a week. What exactly are they saying he did that got him detained?

View more comments (1)
Jaxston Qlx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why are there no flights to Corfu until June? I...

Why are there no flights to Corfu until June? I regularly fly in April but now have to go via London?

View full review

Airline Expert Talks

Airlines making masks optional | How to travel safely this season?

Airlines making masks optional | How to travel safely this season?

May 25, 2020

Is it safe to not wear a mask on a plane? Jamie Larounis, a travel expert with The Forward Cabin, explains the new mask-optional policy, its impact on airlines and passengers, and whether COVID testing is required.

Jamie Larounis
Jamie Larounis

Jamie Larounis is a travel industry analyst with the Upgraded Points who shares tips on hotels, airlines, trains, and loyalty programs.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article