Edinburgh Airport
Edinburgh Airport Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Edinburgh Airport has a 2.1 star rating from 3 reviews and consumers are mostly dissatisfied; complaints cite high prices and poor customer service.
Key Takeaways for Future Customers
- Check Edinburgh Airport reviews and allow extra time; arrivals and drop-off charges can be costly.
- Expect limited destinations and to contact customer service for billing or refunds may be difficult.
Negative Feedback / Risk Areas
- Recurring customer complaints about unresponsive customer service and misleading website timings.
- Frequent billing and refunds issues, expensive parking and high price level reported by travelers.
- Limited number of destinations causing routing via other airports.
Positive Feedback
Local assistance was praised in one case and staff acted humanely when helping a sick passenger.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Edinburgh Airport has a 2.1 star rating from 3 reviews and consumers are mostly dissatisfied; complaints cite high prices and poor customer service.
Key Takeaways for Future Customers
- Check Edinburgh Airport reviews and allow extra time; arrivals and drop-off charges can be costly.
- Expect limited destinations and to contact customer service for billing or refunds may be difficult.
Negative Feedback / Risk Areas
- Recurring customer complaints about unresponsive customer service and misleading website timings.
- Frequent billing and refunds issues, expensive parking and high price level reported by travelers.
- Limited number of destinations causing routing via other airports.
Positive Feedback
Local assistance was praised in one case and staff acted humanely when helping a sick passenger.
Glasgow, Glasgow City
Nothing zero
Horrible that's all I can tell 000000000000000000000000000000000000000000000000000000000000000000000
Waste of time still not able to speak to anyone but then my wife's death means nothing to them as e
My wife died the 11/1/25 I have tried to contact yourselves regarding paid parking on numerous occasions but to no avail
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDrop off zone parking charge
- Flight listed as arriving early, so I arrived early.
- On-time arrival kept me in the pickup zone and £55.
- Refund sought due to misleading airport website.
As the flight was listed as arriving early I arrived early
Then the plane arrived on time causing me to be in the pick up zone for longer than necessary and incurring a£55 charge
Can I seek a refund as it was the airport website misleading me
- Local
- Expensive
Preferred solution: Price reduction
User's recommendation: Don’t come in until your friends are ready to be picked up & are already through with their luggage etc
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInformation requests
- The number was unobtainable.
- I moved to another loganair gate to learn about Stornaway.
- Staff sickness caused delays and Logan air felt faceless.
Number too busy / unobtainable
I walked to another loganair departure gate and found out what was going on with our flight to Stornaway
Staff sickness resulted in a whole bunch of delays
Logan air is terrible and faceless
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Edinburgh airport not much better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edinburgh, Scotland
Seeking Assistance with one detained person in your airport
- Detained at the airport; CCTV shows it wasn't his fault.
- He has high blood pressure and is going to Florida for a medical check-up.
Dear Sir/Maam,
I am seeking assistance for my partner Mr. Maxwell Powell he was detained apparently in your airport due to some issues which was not his fault as evidenced in the cctv..Please he has a medical condition..He has high blood pressure that is why he is going back to Florida to have a thorough medical check up.
He is prone to stroke because his BP is rising to 150 without proper medical attention being given to him...I know that he is not supposed to be detained that long under his condition..In your kindest heart please give assistance to my partner Mr Powell.. He has been experiencing sleepless nights due to his condition right now. He has no money to pay the Usd 1,000 fine he has to pay. Its been a week his detained in your office.
Hoping for your assistance on him.
Respectfully yours,
Ms.
Verna V. Altabano
- You will be dignified for helping a sick passenger
- You will be directly liable if something happen to him
Preferred solution: Please release Mr Powell before jis condition worsen at 150 his prone to stroke please
User's recommendation: Before you detain a person please make sure that the health of the person is not critical just like Mr. Powell..please release him immediately since he has no fault of what happened.kindly refee to the cctv.any stress may cause his BP to rise more
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
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Why are there no flights to Corfu until June? I regularly fly in April but now have to go via London?
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1. You have no idea what is on the cctv.
2. His health is not critical if he is allowed to fly. 3.
He didn’t just get fined $1000 at random. He did something fairly serious.
I doubt very much he has been in some office for a week. What exactly are they saying he did that got him detained?