Anonymous
map-marker Pickering, Ontario

Complaint

Called Barrie store 3 times. Bromell said...we're busy...will have someone call you back...you're halfway on our list...he was quite rude...called back the fourth time at the end of the day and asked for the manager...he intercepted and said I can help you...honestly I thought he was the answering service...he then screwed up the card to my friend and addressed it to me...from me! Terrible service!!! Never again!
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User's recommendation: Beware

Anonymous

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Verified Buyer
| map-marker Toronto, Ontario

Not a happy customer

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Edible Arrangements Canada - Not a happy customer
Edible Arrangements Canada - Not a happy customer - Image 2
Edible Arrangements Canada - Not a happy customer - Image 3

This is what I purchased and this is what I received. They called me when it was delivered and told me they ran out of balloons.

That I would receive a refund for the balloons. Which they did give me. When my daughter in law sent me a picture I was disappointed in the actual basket. I called back and the lady I spoke to said they would sent and extra box with cookies and strawberries.

Now another lady called me today and said that they dont give out free stuff. That what they sent was what its suppose to look like.

The basket looks so empty is that how its suppose to be. Why was I not notified sooner that they didnt have any balloons for they order?

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Jennifer B Ovl

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Verified Reviewer
| map-marker Newmarket, Ontario

Refund horrible experience and management

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The Newmarket location lied about my order and delivered my fruit soft with all the melted chocolate on the wrapper for 40 guests On tip of that they were rude to me and lied about everything and called me a week later about this matter
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Loss:
$153

Preferred solution: Full refund

User's recommendation: Never

Jennifer B Ovl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newmarket, Ontario

Refund horrible experience and management they lied to me about my order they were rude and still gave me no refund for soft fruit and the chocolate was all over the wrapper ! Newmarket location WORST

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Edible Arrangements Canada - Refund horrible experience and management they lied to me about my...
Horrible experience at Newmarket location and management is disgusting they lied to me about my order they were rude and still gave me no refund for soft fruit and the chocolate was all over the wrapper ! Newmarket location WORST
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User's recommendation: Never

Anonymous
map-marker Richmond Hill, Ontario

Atrocious...Simple atrocious service.

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Edible Arrangements Canada - Atrocious...Simple atrocious service.
Ordered a Valentines Day Bouquet that was supposed to have strawberries dipped in chocolate, a Belgian chocolate pop, and a an xoxo themed tin BUT received 9 strawberries and 5 pineapple shaped hearts in a cup. I will NEVER ORDER from Edible Arrangements again. Second incident for an incredibly overpriced service. Incredibly dissatisfied. Awful service. Owner is very unprofessional. Completely disgusted. Its a shame I cant rate them a zero.
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User's recommendation: Please don’t waste your hard earned money.

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