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Edge pest control are liars! They say their "premium" service is cheaper than the quarterly Service. I sign up and later find out they signed me up for the monthly service. They are liars. They will not switch my service . Now I get calls that say they are 120 days without payment but I am just 8 days overdue. Blah liars
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Rep cold called me in my non solicitation neighborhood while I was working in my garage. I told him I already had a company I used but I was willing to try his for a couple of times. He never said I would be locked into 2 years or I would have said no. Now ive had 2 services and wanted to cancel. After many phone calls with Jake, Im told there is nothing I can do. They are not responsible for their employees and ILl be charged $350 cancellation...
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Terrible customer service. They over-promise what they provide verbally, and then resort to small type in the 'contract' as an excuse not to provide the promised service. In 2 years of service, I had to call and have them come back out and finish the job (e.g. knock down large, visible wasp nests) approximately half of the time. Sometimes it took 2 or 3 subsequent visits just to get 1 obvious nest knocked down. When trying to cancel service,...
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1.5
I didn't like
  • Bad service and failed promises
#977397

Edge Pest Control Sales Representative Review

#889606
Sales person rang my doorbell, even after seeing my "No solicitors invited" sign. Had to chase him away. July 27 about noon in Plainfield Il.
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Edge Pest Control Services Review

#798299
Came to my home and serviced when I told them not to. Still billed me and threatened will collections if I didn't pay for service I didn't want
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Edge Pest Control Pest Control Review

#793304
1.8
DO NOT Enter into a contract with these guys they hold you hostage when you try to cancel. They bill you for services you never authorized and when you call the Customer Exoerience Manager (what a joke) they give you the runaround and transfer you to others several times. This company is a joke, your safer with the spiders and bugs than these fools.
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Edge Pest Control Pest Control Review

#736720
3.0
We have had a more consistent and heavier ant problem since using edge than ever in the 16+ years we have been in our home. This service is a waste of money and their locking people into a contract is downright unethical.
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These people say one thing and don't do it. We tried to cancel service and supposedly Supvr Jake can't do anything unless goes to a board. This is not a bank committee. They did cancel service finally and with in minutes we had a 1 day delinquency letter threatening collection agency and 50% balance increase. I believe this is a franchise, if so giving franchises a bad name. Previous service pput down too much ant bait and one on my dogs died...
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Anonymous

Anonymous totally agree. Worst company ever! It looks like from all the reviews, Edge has the same terrible service at all of their locations.

1.0
I didn't like
  • Harrassment
#972305
I was notified by a manager that when I paid for my service, my account would be closed. That was a bald faced LIE !! Now they want more money and send me e-mails to let me know they are counting down the days before they send my bill to a collection agency. By the way, their products don't work. I wish I had never heard of this *** poor company. The outside bait boxes Never had a rodent in it. They sprayed for spiders and guess what happened to...
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Anonymous

Anonymous I have had the exact same experience! Company is a scam! They do below average work to hopefully get you to cancel them and then they will make money from the cancellation fee...

1.0
I didn't like
  • Quality of the service
  • Unscheduled service
#969864
My husband was out in the driveway working on the yard when a salesman for Edge Pest Control was going about out neighborhood trying to sign people up. My husband was somewhat wary when the salesman only had a tablet he said was fine to sign up on and there was NO PAPERWORK!!! and no receipt. He said to look it up on the computer which my husband does not ever remember seeing. The salesman said it was on his computer when he signed and that was...
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#967467
I would never recommend this company not even to my worst enemy. Very expensive, have to sign a 2 year contract but they are deceitful about it, their products do NOT work and when we asked them if we could skip a time because my husband was out of work they said no we will charge you if we come or not... they never seem to send the same person, the bait boxes they placed in the field behind our house and in our garage were empty for months. I...
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1.1
#966812
As a former employee of this company I can tell you that you should stay as far away from this place as possible. They are full of lies, empty promises and scams that are done just well enough that they can't be held accountable for them in a court of law. This is not only a company that is awful to customers but that is even worse to employees. If a customer wants something done that the company has promised, they teach employees to everything...
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Anonymous

Anonymous Thanks Ashur and Breanne!

1.0
#936394
I didn't realize I had signed a contract with them and it is so hard to cancel. I have called, written, E-mailed, etc. and they still show up and bill me. So frustrating. Why do I have to write 100 words about this? I will keep typing until I reach 100 words....very strange. Does every review need 100 words? Only 50 words to go....so enjoy reading, even though I was very clear above why I was disappointed. When I ask why they haven't...
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2.5
I didn't like
  • Arrogance
#923749

Contact Edge Pest Control

Headquarters Address:
Edge Pest Control
2505 W. 2nd Ave Unit 9
Denver, CO 80219
Phone:
(303) 935-3343
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When you sign, they tell "you are just signing for the service". They never once say that you are signing a two year contract! The young man has an iPad and you really don't get any opportunity to read the contract that you are being tricked into signing. They came to my house when I was not home and when I asked them not to come at all. They also added my husbands name to the account when I was the person that dealt with the salesman. It is...
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I didn't like
  • Horrible company
  • How dishonest and misrepresented things were
  • Unscheduled service
#917979