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Eden Mobility

Eden Mobility Reviews

www.eden-mobility.co.uk
What is your customer experience with Eden Mobility?

Eden Mobility Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Eden Mobility has a 1.0 star rating from 1 review, with 100% unfavorable feedback; consumers report dissatisfaction, safety concerns, billing problems, poor customer service, and a high price level. Recent comments warn "Just dont use them" and allege delays and refusal to swap unsafe scooters.

Positive Feedback

No positive experiences are reported in the available Eden Mobility reviews.

Negative Feedback / Risk Areas

  • Safety issues with scooters and alleged refusal to replace unsafe equipment.
  • Long delays and poor after-sales customer service reported.
  • Complaints about billing and difficulty obtaining refunds.

Key Takeaways for Future Customers

  • Read Eden Mobility reviews and verify safety and service commitments before purchase.
  • Confirm billing, refunds, and any membership or auto-ship terms in writing.
  • Consider alternatives if immediate after-sales support and reliable customer service are required.
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Anonymous

You are so *** close

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AI Highlights
  • - My partner crashed into a fence.
  • - A scooter given to her is a death trap; nothing's been done.
  • - Shops are closing; no replacement offered.

FdddMy partner had crash in fence. Over one of your scooter nothing been done the one gave her is death trap all *** not come swop it when all your shops closing they are no excuses why you let it happen not given. Loan one told council about your behaviour over this next star papper called mp up

User's recommendation: Do I ***

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Reid Rtq

They think they dont need to worry about after sales because the customers will be dead before they would need next item

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AI Highlights
  • - OT report was given to ensure an appropriate and safe machine.
  • - There were 1.5 years of calls and £400 charged for items should have been included.

My heading has literal been said to me in the form of

Why would we worry most of our scooter sales go to people with not long to live

1.5 years god knows how many houra on the phone and an extra £400 to get what should have been included in the first place following an OT report they were given to follow to ensure the customer got an appropriate and safe machine

Loss:
$6000
Cons:
  • Zero customer after care even with their insurance

Preferred solution: For others to not go through the same issue, to not lose their mobility because of their policy. My dream would be that they and their owners go fully bankrupt and can never afford to own an epv them selves when they need one as karma

User's recommendation: Just dont use them, if anything goes wrong their policy is delay till customer no longer needs the item because they are in a box

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