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Edelbrock

Edelbrock

edelbrock.com
What is your customer experience with Edelbrock?

Edelbrock Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.6 star rating based on 2 customer reviews. Consumers are mostly neutral with a 50% unfavorable indicator. Pros note nice intake manifolds and low price level, while complaints focus on quality control and slow turnaround time.

Positive Feedback

Customers praising Edelbrock reviews highlight the product layout and location, plus well-regarded intake manifolds at a lower price point.

Negative Feedback / Risk Areas

  • Repeated Edelbrock customer complaints about long hold times and poor technical support response.
  • Reports of inconsistent quality control on heads: incorrect spring heights and surface imperfections requiring resurfacing.

Key Takeaways for Future Customers

  • Expect affordable pricing but inspect parts on arrival for quality and fit.
  • Prepare for slow customer service and technical support when planning repairs or purchases.
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Media from reviews

Edelbrock - New heads spring height not correct, head gasket surface imperfection
Edelbrock - Spring heights were incorrect and one head had an in perfection in the head...
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous

I was on hold for over 45 minutes, no excuse for that!

AI Highlights
  • - On hold over 30 minutes on multiple calls.
  • - Edelbrock needs more staff on the tech support line and no answer was given for the Performer manifold.

This is not the first time I've been on hold for that long I've called three other times was on hold for over 30 minutes and I got tired of waiting and hung up. Edelbrock needs to hire more people to man The technical support line! The tech support had no answer for my problem with the Edelbrock Performer manifold

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Tomike M

Carb question

AI Highlights
  • - All numbers on sites lead to the same music.
  • - Next caller in line, but there is never an answer.
  • - Customers are the backbone of the company.

All numbers on every site lead to the same music. It says YOU ARE THE NEXT CALLER IN LINE but there is never an answer.

This is terrible customer service Dont your customers mean anything to you?

We are the back bone to your company. What would you be without us.

Preferred solution: A call back from an expert to answer my questions

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John F Diq

New heads spring height not correct, head gasket surface imperfection

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AI Highlights
  • - Two Edelbrock 60435 heads arrived; four spring heights were correct; rest needed shimming.
  • - Gasket imperfection required resurfacing; both heads.
Edelbrock - New heads spring height not correct, head gasket surface imperfection

I bought 2 60435 heads new in a box and after receiving I check the spring heights and only found 4 that were correct and I had to re shim the other 12. During further inspection the head gasket surface on one of the heads had an imperfection so both heads had to be resurfaced. This was my first time purchasing a set of aluminum Edelbrock heads and most likely my last.

Loss:
$100
Pros:
  • Nice intake manifolds
Cons:
  • No quality control

Preferred solution: Apology

View full review
John F Diq

Spring heights were incorrect and one head had an in perfection in the head gasket surface

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AI Highlights
  • - Edelbrock 60435 BBC heads, new.
  • - 4 of 16 springs correct; one height off .040.
  • - Gasket imperfection required resurfacing; I won't use Edelbrock heads.
Edelbrock - Spring heights were incorrect and one head had an in perfection in the head...

I bought my first set of Edelbrock aluminum heads, I received 2 60435 bbc heads new in the box and while installing 2 light duty valve springs to measure for rocker arm length and valve to piston clearance I checked the spring height before reassembly and found one of the heights was off .040 so I checked all 16 springs and found only 4 were correct. Further inspection revealed that the head gasket surface on one head had and imperfection and had to be resurfaced so the second head was resurfaced to match. I will not be using Edelbrock heads going forward.

View full review

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