map-marker Eureka, Kansas

Radiator leaks

Took my pickup to Eddy`s Toyota in Wichita, KS. for new timing belt, water pump and a.c., pwr steering, & alt belts. They used to call that a "timing belt kit". They installed timing belt and water pump,( I hope), but then just put the old belts back on everything else. So, we had a few words, and they agreed to install the other belts free of charge. Cool. When I got my truck back, I noticed white marks on the top of the radiator that rubbed off with a little effort. A couple days after that, I noticed my radiator was leaking and surmised that the mechanic must have been leaning on it while replacing the belts. Contacted Eddy`s. They said bring it in so we can look at it. They looked at it and said "We didn`t do it." So I guess I`m S.O.L.
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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