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ed2go

ed2go

www.ed2go.com
What is your customer experience with ed2go?

ed2go Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

ed2go has a 1.2 star rating from 1 review with 100% unfavorable distribution; consumers are mostly dissatisfied. Reviewers note the platform is easy to apply and pricing is low, while customer service and exchange, refund and cancellation policy are most valued.

Positive Feedback

Application is straightforward and some communications were prompt, professional and polite, reflecting favorable ed2go reviews for initial enrollment.

Negative Feedback / Risk Areas

  • Difficulty reaching a live person and slow responses reported, central to many ed2go customer complaints.
  • Missing or delayed course certificates after completion, raising concerns about exchange and refund processes.
  • Questions around billing, refunds, subscriptions and membership handling.

Key Takeaways for Future Customers

  • Confirm live support availability before enrolling.
  • Verify certificate issuance timelines and follow up promptly if not received.
  • Check ed2go reviews and clarify refund and billing policies up front.
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Nada Iks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Laid off

I still haven't heard from anyone about me going through ed2go for a career change. It's been 2 days hopefully someone will reach out soon.

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Anonymous
map-marker Rome, Georgia

Certificate letter for Reading Strategies That Work (6 wk course)

AI Highlights
  • - I have not received the certificate letter for the course.
  • - Please advise when and how the certificate letter will be forthcoming.

I have not received my certificate letter related to the completion of the above named course. Please advise as to when and how the certificate letter will be forthcoming please. Thank you

Deborah Gilreath

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Anonymous
map-marker Louisville, Kentucky

Request confirmation of course enrollment

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Great communication - prompt, professional and polite!

Request handled quickly and efficiently! No unpleasant surprises!

User's recommendation: Highly Recommended

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Allison C Fzz

Try receive my correspondence

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AI Highlights
  • - Alayna Chaisson completed a Dental Administrative Assistant continuing education course at SLCC in New Iberia, LA, but has not received certificate.

The complaint is about my daughter Alayna Chaisson has completed a course through SLCC which is in New Iberia, La and she still have not received her continuing education certificate for Dental Administrative Assistant course.

Pros:
  • Easy to apply
Cons:
  • Hard to get in touch with someone

User's recommendation: Make sure you can speak to a live person not just through email.

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