Ed Morse Cadillac Of Brandon
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Ed Morse Cadillac Of Brandon Overview
Ed Morse Cadillac Of Brandon has 2.5 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
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Review authors value the most Diversity of Products or Services and Customer service. Consumers are not pleased with Discounts and Special Offers and Location. The price level of this organization is high according to consumer reviews.
$87,000 Escalade Mistake
Warranty was not honored on a 2015 Cadillac Escalade on the paint job. It is a 4 year / 50,000 mile bumper to bumper warranty.
The paint was peeling off the roof and hood with only 25,000 miles on the vehicle. I have 28,869 miles on it today. I don't understand why it is not covered.
I would like my $2,144.28 money returned for myself having to take matters in my own hand. Thank you very much.
- Repair myself
- That warranty was not honored
- And the paint was bad
Preferred solution: Let the company propose a solution
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The old saying "you get what you pay for" doesn't apply to your Caddy, does it? I suspect neither the dealer or GM will cover this damage under the "ordinary wear and tear" or similar terminology.
I assume, since you live in Florida the car sits in the sun most of the time---you appear to not put many miles on it per year. The original paint application(s) at the factory were not done correctly and that does happen although I would have expected GM to at least split the cost to repair it with you. It's fixed now and there seemingly is no reason to ever buy another car from that dealer nor buy a GM vehicle again.
Next time you need a vehicle, shop around for something else. Good luck.
Michele-This reply is nonsense. The dealer refused responsibility because there is NoThing but loss of $ in resolve for them.
There’s no recoup for them from Toyota. What makes you think that in south Florida sun our paint fades at 50k miles?
Absurd nonsense. Some of us also have garages and carports as well as vehicle covers!