eCredable
eCredable Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eCredable has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't waste your money, totally Fake!".
Most users ask eCredable for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eCredable has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't waste your money, totally Fake!".
Most users ask eCredable for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
The company is non-existent! Please don't waste your money. There is no customer service and their phone is disconnected!
- Zero service
Preferred solution: Full refund
User's recommendation: Don't waste your money, totally Fake!!!!!!!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong reporting on my credit
I need someone to call me to discuss the reports on my credit. This company is reporting incorrect information on utilities that are paid. I can't link my IdentityIQ account.
Preferred solution: Fix the problem and update my accounts please.
Need help signed up for wrong service
Can't find the customer service number and need to talk to someone to get me on the right track. It's odd that they take your money and when you need help, you can't talk to someone.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't log in
I can't log in...I also can't reach anyone for help! I guy when something looks to good to be true it really is! This feels a lot like a scam!
Preferred solution: Full refund
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Hi Miskier, Thank you for sharing your feedback. We want to assure you that we have thoroughly reviewed your profile and carefully searched our customer service system.
You spoke to eCredable Care beginning in November 2022, followed by December 2022, February 2023, October 2023, June 2024, and most recently, October 2024. eCredable Care offers 24/7 online support via Eva (eCredable Virtual Assistant), tickets, LiveChat, and an interactive help center where you can find FAQs, how-to guides, videos, a variety of topics related to credit, and much more. We use various technologies to provide support effectively and efficiently. • We can instantly view your profile, account activity, system details, and other information so we can effectively answer your questions.
• We frequently ask you to send us screenshots, videos, and links to help us see what you’re seeing. We can also send you screenshots and videos to guide you in the right direction. • It's faster. We can quickly get to the bottom of your questions without putting you on hold.
• Security is our #1 priority. We can immediately verify your identity, and online support keeps detailed records in one place. This ensures nothing gets lost in translation if we need to escalate your issue. We'll always have access to previous tickets, so you won't have to repeat questions.
If you need assistance from an eCredable Care team member, please use the following options. • EVA, eCredable Virtual Assistant - She's available 24/7/365 by clicking the help bubble in the bottom right-hand corner of the site • eCredable Care Ticket – agents monitor tickets 24/7 and reply within 24 – 48 business hours. This can be found here--https://***/hc/en-us/requests/new • eCredable Care LiveChat – agents are available on the site Monday - Friday between 9 AM and 5 PM EST on eCredable by clicking the help bubble in the bottom right-hand corner of the site • eCredable Care Phone – (888) 732-**** • eCredable Care Help Center – this is available 24/7/365.
You can find FAQs, how-to-videos, a variety of topics related to credit, and more here--https://***/hc/en-us Please let us know if you have any questions. eCredable Care eCredable Business Lift "Make Every Payment Count"