Ecotric
Ecotric Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecotric has a 3.2 star rating from 3 reviews, with about 67% positive and 33% unfavorable feedback; consumers are mostly neutral and report a medium price level.
Key Takeaways for Future Customers
- Read Ecotric reviews before buying to check fit and durability.
- Expect potential delays and verify refund timing if billing issues arise.
- Contact customer service early for warranty or replacement part needs.
Negative Feedback / Risk Areas
- Repeated Ecotric customer complaints about poor tech support and slow responses.
- Reports of wrong items, damaged parts, and assembly defects affecting fit and function.
- Billing and refunds problems, including unprocessed credits and disputed charges.
Positive Feedback
Some customers left positive notes, but praise is limited compared with frequent service and product complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecotric has a 3.2 star rating from 3 reviews, with about 67% positive and 33% unfavorable feedback; consumers are mostly neutral and report a medium price level.
Key Takeaways for Future Customers
- Read Ecotric reviews before buying to check fit and durability.
- Expect potential delays and verify refund timing if billing issues arise.
- Contact customer service early for warranty or replacement part needs.
Negative Feedback / Risk Areas
- Repeated Ecotric customer complaints about poor tech support and slow responses.
- Reports of wrong items, damaged parts, and assembly defects affecting fit and function.
- Billing and refunds problems, including unprocessed credits and disputed charges.
Positive Feedback
Some customers left positive notes, but praise is limited compared with frequent service and product complaints.
Lake Havasu City, Arizona
Wrong kit
Wrong kit, got the run around when I called customer service then got ripped off for $486, Im with the fraud team at the bank now
User's recommendation: If you buy a flip seat from amazon insure it’s not from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHow can you think this is okay
- - Order placed; charger out of stock, refund promised.
- - Six days later a receipt was emailed to verify payment.
- - Card hasn't been credited yet.
I am glad you've asked, It's been since the 15th,and STILL I haven't received anything from the company,that stated, they refunded my money,I have never been treated so badly or lied to about such any easy action.
I ordered a charger and the order was placed 2 days later,I'm told literally oops we are out of stock,no problem we're returning your money, that was 6 days ago and now they emailed a receipt to verify it was paid,and still my card hasn't been credited.After all this you should be sending I a free charger..
Bull Bar
Driverside of Bull Bar Bracket Screw Hole threading not drilled all the way through, When Screw was tightened weld failed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTech support
- - Ecotric tech support is poor and unhelpful.
- - They refused to share factory settings for a used Sportcool and suggested shipping to California.
Ecotric e bike has the worst tech support than any other company.i bet the Taliban have better communication skills.i called to ask the tech support what the FACTORY parameter settings are for my ecotric sportcool that I bought used.the tech support told me he couldn't tell me for legal reasons.but i could ship it to them (in california nd i live in Georgia) nd they will fix it.then i asked him how to fix a pproblem nd he said he cant tell me cause i didnt buy it from them.but its their product.so now I have an e bike i cant use.if anyone can help,contact me @ murrelamerson@***.com
- Have great looking bikes
Preferred solution: Help on how to correct the issues I am having with this e bike
User's recommendation: Don't buy.this company is greedy,rude and a pain
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy keys were stolen are I need to try to replace them
I was robbed at gunpoint and my keys were stolen. Is there any chance that ecotric could send me a replacement set. I would pay for them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer50 dollar discount
it did not give m
e a code for 50 dollar discount and I tried to call and I got nothing it kept going to automated system or full mailbox
Rear hub
Rear Hub locks up when tightening, something to do with washers?? I dont have a picture of how they go on(washers).
Preferred solution: Help customer tech
Fort Wayne, Indiana
Wrong item
Item was too big and did not fit, and company will not send the correct one. I would like a replacement that fits my vehicle plesse.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTech support on new dolphin E bike
- - Motor shuts off under load while riding and the display turns off after about 200 yards.
- - After reboot, it runs ~200 yards before shutting down.
I received my new dolphin E bike yesterday. I assembled and fully charged the battery.
Under a load the bike motor shuts off and the display turns off.
It repeatedly does this after riding the bike no more than 200 yards.
You can power the display back on and ride it for appx 200 yds again and the same happens again. Can raise the back tire off the ground and apply throttle under full power and it functions fine but when riding it this problem occurs of it shutting off.
Very frustrating, contemplating returning to Amazon if there is not a simple solution.
Preferred solution: Tech support
User's recommendation: Unknown at this time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDead battery
- - I bought my bike in August 2020.
- - Battery died after 10 months, was replaced, and died again after 12 months despite the extended warranty.
Yeah I bought my bike in August the 2020 the sport pool battery died after 10 months you replaced it and now it's dead after 12 months I've also extended warranty also I haven't rode my bike in 2 months because of this and getting to run around
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Damaged parts
- - Two bikes arrived, 48V 500W; one bike has a stripped bolt and broken LED bracket; the frame is chipped in two areas and the mailbox is full.
Company fixed the issue and I have been provided with partial refund. The company got back to me in reasonable time. They credited me for some touch up paint and are replacing the damaged parts..
I just received my two new bikes today. 48 volt, 500 watt.
The bolt that holds the folding bike together was stripped and could not be used.The bracket that clips the led read out to the handle bars for one bike was broken.
Also the frame on bike was badly chipped in two areas. The mailbox was full and not excepting messages.
Preferred solution: Deliver product or service ordered
User's recommendation: Beware of customer service
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