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Ecoooc

Ecoooc Reviews

ecoooc.com
What is your customer experience with Ecoooc?

Ecoooc Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Ecoooc has a 1.0 star rating based on 4 reviews; consumers are mostly dissatisfied with deliveries, product quality, and unreachable support.

Positive Feedback

Some items were described as interesting and orders sometimes arrive within a reasonable timeframe, but satisfaction with quality and accuracy is low.

Negative Feedback / Risk Areas

  • Repeated Ecoooc customer complaints about poor product accuracy and items not as advertised.
  • Many report no response from customer service and failed contact attempts.
  • Issues include missing deliveries, requests for refunds, and alleged fraudulent ads.

Key Takeaways for Future Customers

  • Check Ecoooc reviews carefully before buying and expect limited support for exchanges or refunds.
  • Avoid relying on advertised origin or claims; confirm tracking and delivery details upfront.
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Media from reviews

Ecoooc - Chinese copy
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Show reviews that mention
jacket text field date order number hood collar smoking jacket m65 field
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Anonymous
map-marker Mooresville, North Carolina

Chinese copy

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AI Highlights
  • - I received a Chinese copy, not the US-made M65.
  • - It lacks the collar hood and liner buttons.
  • - The neck and cuff velcro are snaps.
Ecoooc - Chinese copy

I ordered a US made M65 field jacket. What I received was a new made Chinese copy of the real thing.

It was missing the collar hood and internal buttons for insulating liner.

The velcro at the neck and cuffs were snaps instead. The fit was also off, after wearing my original for 60 years, big difference.

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JOHN L Uwy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

4PX300133****409CN

My order number is 28594. I have not received my M-65 jacket and I also need the tracking number for this order. My name is John Little and my cell number is 215-920-****.

Loss:
$75
Pros:
  • No pros
Cons:
  • Customer service sucks called and sent emails

Preferred solution: Deliver product or service ordered

User's recommendation: BEWARE

View full review
John R Kvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

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AI Highlights
  • - Saw an ad on Facebook; the site is a fraud.
  • - $70 was stolen and the jacket was not delivered.
  • - Facebook is filled with dishonest companies.

Text: Saw an ad on Facebook. The website is a fraud.

70 bucks were stolen. I ordered an M-65 field jacket, but it was never delivered.

Facebook is filled with dishonest companies. I'm mad, mad, mad, mad, mad.

Loss:
$71

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid

View full review
Anonymous
map-marker Pascoag, Rhode Island

I need to exchange my jacket. I got a lodge. I need a medium. Can you help me?

AI Highlights
  • - They texted back and said they'd send a medium size.
  • - They didn't mention exchanging what I already have.
  • - I still have to wait to see how it plays out.

They did get back to me on a text and I think The way it read was they were gonna send me a medium size. They didnt say anything about exchanging what I already have. I still have to wait and see how that plays out you thank you.

View full review
DAVID H Fen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NOT AS ADVERTISED

AI Highlights
  • - The jacket does not resemble the advertised US Army-style item.
  • - There is no military labeling despite the 'US surplus' claim.

I purchased one of your US Army-style field jackets. It bears little or no resemblance to the one in your advertisement.

Specifically, as it claims 'US surplus', there is no military labelling. The material is poor quality and there is no hood in the collar.

I want to return this and need you to supply clear instructions as to how to do this. Thank you.

Preferred solution: Full refund

View full review
James P Nmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order confirmation and projected delivery date

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I've made several calls to the 1-98*-***-**** number and the call repeatedly would not go through.

I have NEVER recieved either a text or email from Ecoooc confirming my order in the first place.

Pros:
  • Interesting items
Cons:
  • Customer service impossible to reach

Preferred solution: Deliver product or service ordered

View full review
Eugenio Dco

Goods delivered not as ordered.

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AI Highlights
  • - I ordered a patterned orange jacket.
  • - It arrived after two weeks; plain orange, not as described.
  • - Advert misleads origin; they are Chinese.

Ordered a patterned, long smoking jacket in orange with a darker pattern.

It arrived after two weeks (good) but on opening the parcel the smoking jacket was plain orange.

Not as described in the advert and not what i wanted.

it was £55 wasted.

I have sent then, to date, three emails but have received no reply.

THEIR ADVERT LEADS YOU TO BELIEVE THAT THEY ARE AN AMERICAN COMPANY BUT THEY ARE CHINESE.

User's recommendation: DONT BUY FROM THIS COMPANY

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Armando D Mln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not recieve product

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Updated by user Feb 16, 2024

I have not been able to contact anyone.replied to email but no response. Product was not what it claimed to be.

It claimed to be leather but it is vinyl and not the construction of the illustration.

WA n t to return but no one has responded on how to return.. Will be filing a fraud complaint.

Original review Feb 01, 2024

Did not recieve product. Tracking shows delivery but did not recieve product order # 22608 ,...¡!!!fffffhhhhhkjjjjjlkkkkklllllàaaaaadddddfffffgggggyyyyy

Loss:
$128
Cons:
  • Can not make any contact with ecoooc

Preferred solution: Deliver product or service ordered

User's recommendation: Don't know if this ecoooc even exists. Am not able to contact anyone via phone or email

View full review

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