Economy Lodge Reviews
Economy Lodge Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Economy Lodge has 1.0 star rating from 1 review; recent recommendation: NEVER. Consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Read Economy Lodge reviews noting kiosk-only virtual assistant check-in and apparent room cleanliness issues.
- Expect no on-site staff and report problems immediately to customer service if possible.
- Consider photos or video evidence at check-in for disputes.
Negative Feedback / Risk Areas
- Recurring customer complaints about filthy rooms, strong marijuana odor, trash, hair, and unmade beds.
- Lack of live staff and reliance on a virtual assistant at the property.
Positive Feedback
No positive aspects mentioned in the latest review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Economy Lodge has 1.0 star rating from 1 review; recent recommendation: NEVER. Consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Read Economy Lodge reviews noting kiosk-only virtual assistant check-in and apparent room cleanliness issues.
- Expect no on-site staff and report problems immediately to customer service if possible.
- Consider photos or video evidence at check-in for disputes.
Negative Feedback / Risk Areas
- Recurring customer complaints about filthy rooms, strong marijuana odor, trash, hair, and unmade beds.
- Lack of live staff and reliance on a virtual assistant at the property.
Positive Feedback
No positive aspects mentioned in the latest review.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Atrocious experience
- - No live staff; check-in via kiosk.
- - Room filthy on arrival; marijuana odor and trash.
- - Bed unmade; dirt and hair in bathroom.
Report to BBB but still no resolution
Economy Lodge 1015 Broad Street Portsmouth. VA...There is NOT a live person here at the property.
Virtual assistant via kiosk only. Virtual assistant checks you in.
Room was filthy at check in. Someone had just smoked Marijuana in the room, it wreaked as soon as I opened the door. Cheetos.
trash, dirt, and hair was all over the room floor...bed was not made, pillows on the night stand Top sheet an bed spread were balled up on top of the bed.
Dirt and hair on bathroom floor. SEE ATTACHED VIDEO
Preferred solution: Full refund
User's recommendation: NEVER
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