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Econo Lodge Champaign Urbana

Econo Lodge Champaign Urbana

What is your customer experience with Econo Lodge Champaign Urbana?

Econo Lodge Champaign Urbana Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Econo Lodge Champaign Urbana reviews show a 2.7 star rating from 1 customer and mostly neutral sentiment; price level is reported as high.

Key Takeaways for Future Customers

  • Expect fluctuating nightly rates between 61 and 200; ask about long-stay pricing.
  • Staff are described as friendly and helpful, which may aid in extended stays.

Negative Feedback / Risk Areas

  • Recurring billing and rate fluctuation complaints at check-in.
  • Concerns about refunds and cancellation policy for multi-night bookings.

Positive Feedback

Customer service is praised; staff helpfulness is the main positive noted.

View full overview ›

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Melanie D Naf

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Billing

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AI Highlights
  • - We booked 3 stays for me and my son while homeless.
  • - Quoted one amount at booking, but payment differed.
  • - Rates vary from $61 to about $200 per night.

I booked 3 different stays because my son and I are homeless. We've been staying here for a couple of months until we get a place to live.

I was quoted one amount when I booked the stay but when we went to pay they showed a different amount due. The rate fluctuates from $61 to almost $200 a night.

I wish that you had one rate for those staying more than 5 nights so that we could afford this better. Thank you.

Pros:
  • Staff are friendly and helpful
Cons:
  • Prices vary from 61 a night to 200

Preferred solution: Price reduction

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