New Reviewer

You can find much better service at a lower cost.

I hired this company to p/u residential trash once a week for many years. I generate a low volume of garbage and usually put my can out every other week. They occasionally missed a p/u. The billing office was not very organized. I called to end my service and pay my last bill. I was told that they had billing problems two years ago and said I owed them for two more periods of service from back in 2016. I paid them $63.00 just to be done with them. I was told my last service would be on Thursday, 12/28/17, but they did not show up. When I called to complain they would not give me any type of refund. They only offered to give me one more p/u and that's it. How many trash services do I need for a p/u about once every two weeks? I now have a service that many of my neighbors happily use at a price that is 30% less. Check reviews and shop around. There are better companies available to take care of you. Happy New Year!
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ID
#1160327 Review #1160327 is a subjective opinion of poster.
Location
Columbia, Maryland
Service
Ecology Services Refuse And Recycling Residential Waste Collection
Reason of review
Unorganized billing dept.
Loss
$21
Preferred solution
Full refund

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