Ecology Services Refuse And Recycling
Ecology Services Refuse And Recycling Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecology Services Refuse And Recycling has 1.2 star rating based on 1 customer review and consumers are mostly dissatisfied; see Ecology Services Refuse And Recycling reviews for details.
Positive Feedback
One long-term customer used weekly residential trash pickup for many years and reported generally consistent service when pickups occurred.
Negative Feedback / Risk Areas
- Missed pickups occurred, with pickup frequency sometimes inconsistent.
- Customers report billing problems and being charged for prior periods.
- Complaint handling and customer service issues included refusal of refunds when service lapses occurred.
- Higher cost compared with nearby competitors was noted in customer complaints.
Key Takeaways for Future Customers
- Compare local trash pickup providers and prices before committing.
- Confirm billing practices and final invoice expectations in writing.
- Document missed pickups and request written resolution if pursuing refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecology Services Refuse And Recycling has 1.2 star rating based on 1 customer review and consumers are mostly dissatisfied; see Ecology Services Refuse And Recycling reviews for details.
Positive Feedback
One long-term customer used weekly residential trash pickup for many years and reported generally consistent service when pickups occurred.
Negative Feedback / Risk Areas
- Missed pickups occurred, with pickup frequency sometimes inconsistent.
- Customers report billing problems and being charged for prior periods.
- Complaint handling and customer service issues included refusal of refunds when service lapses occurred.
- Higher cost compared with nearby competitors was noted in customer complaints.
Key Takeaways for Future Customers
- Compare local trash pickup providers and prices before committing.
- Confirm billing practices and final invoice expectations in writing.
- Document missed pickups and request written resolution if pursuing refunds.
Turn one complaint into a collective action
Columbia, Maryland
You can find much better service at a lower cost.
- - Hired for weekly pickup; low volume meant alternating weeks.
- - Billing was disorganized and charged for past periods with no refund.
I hired this company to p/u residential trash once a week for many years. I generate a low volume of garbage and usually put my can out every other week.
They occasionally missed a p/u. The billing office was not very organized. I called to end my service and pay my last bill. I was told that they had billing problems two years ago and said I owed them for two more periods of service from back in 2016.
I paid them $63.00 just to be done with them. I was told my last service would be on Thursday, 12/28/17, but they did not show up. When I called to complain they would not give me any type of refund. They only offered to give me one more p/u and that's it.
How many trash services do I need for a p/u about once every two weeks? I now have a service that many of my neighbors happily use at a price that is 30% less. Check reviews and shop around.
There are better companies available to take care of you. Happy New Year!
Preferred solution: Full refund
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