Skip to content
EcoFlow

EcoFlow

ecoflow.com
What is your customer experience with EcoFlow?

EcoFlow Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

EcoFlow has a 3.4 star rating from 2 reviews and 100% would likely recommend; sentiment reads mostly neutral with high price noted.

Key Takeaways for Future Customers

  • EcoFlow reviews cite fast charging and a nice product design.
  • Expect higher price points and emphasis on website and customer service.
  • Document orders and communications; reviewers recommend recording details.

Negative Feedback / Risk Areas

  • Customer complaints about missing deliveries and order fulfillment.
  • Refunds and billing inquiries reported slow responses.
  • Product reliability issues: not charging, smoke incidents, connectivity problems.

Positive Feedback

Users praise that the unit works, charges fast, and site and support are valued despite mixed experiences.

View full overview ›

Media from reviews

Smoke coming out of ecoflow
Smoke coming out of ecoflow - Image 2
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Chester S Uhb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Constant resistance to make right.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Paid $1272.30 for Delta Max 2000 but never received it, backup power supply requires recipient signature, please provide a way to attach emails.

See attachment.

Please, don't publish yet.

Not certain how to attach emails, communications back & forth.

First trouble: Paid in full $1272.30 for Delta Max 2000, never received, regardless "recipient signature required". A substantial backup power supply product. Significant loss.

Please send something I can attach emails to, and send back to you.

Chet

chestersutyla@***.com

Loss:
$1272
Pros:
  • Nice product
Cons:
  • Expensive

Preferred solution: Warranty of 5 years, like every other Delta 2 Max comes with.

User's recommendation: Record everything. If voice, ask permission & record. Get names. Dates. Time of day in Military fashion (17:10) is when I sent this.

View full review
Elswyn W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

we recently connected the system and I believe...

we recently connected the system and I believe it's not charging and I notice a question mark indicated on the panel also I observed the battery for the system came o%

View full review
Hercules L Hve

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rosario, Santa Fe

Smoke coming out of ecoflow

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Smoke coming out of ecoflow
Smoke coming out of ecoflow - Image 2

Smoke coming out of the product. I haven't had this for a year yet & I am having issues.

It doesn't connect to wifi either. I may go with another company...

Loss:
$1099
Pros:
  • Works & chargers fast
Cons:
  • Drained power fast

Preferred solution: Full refund

View full review
Resolved
Ames Ycy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Can somebody please tell me when my refund will...

AI Highlights
  • They want the refund status for order EFUS-99129.
  • They say they have sent repeated emails requesting refund info.
  • They request assistance.

Can somebody please tell me when my refund will be processed pertaining to order EFUS-99129. I've sent countless emails requesting info on my refund.

My email is wer1059@***.com. Will someone please help me?

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article