Eco Worthy
Eco Worthy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eco Worthy has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Eco Worthy to a friend or colleague.
- Rating Distribution
Pros: Big promises for service, Quality product battery only buy elsewhere.
Cons: Absolutly no customer service, Absolutly no customer service or return calls, Cannot speak to anyone for any reason.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eco Worthy has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Eco Worthy to a friend or colleague.
- Rating Distribution
Pros: Big promises for service, Quality product battery only buy elsewhere.
Cons: Absolutly no customer service, Absolutly no customer service or return calls, Cannot speak to anyone for any reason.Recent recommendations regarding this business are as follows: "Don't order from them.", "This was not the fault of the company it was broken in transit", "Run away from anything Eco-Worthy or DC House sells.", "1. Purchased my lithium battery from Eco Worthy UKbefore I had read the reviews so had some doubts but thought positively. 2. It is unfortunate when a company has so many bad reviews with complaints about non-response but my treatment gas been 5 star. 3. Ordered 19th, delivered 23rd. 4. Sent by an individual Ryan who may be an independent distributor. 5. Below standard service is down poor management or poor training. 6. No doubt this company is aspiring to achieve regular good outcomes", "GET ALL YOUR LITHIUM AND SOLAR PRODUCTS ELSEWHERE.".
Most users ask Eco Worthy for the refund as a solution to their issues.
Review authors value the most Reliability. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Don't deliver the product.
I have not received my order on the solar kit for RV ordered on Sep 4 and then on Sep 28, and have not received either one.
- Would never order from them again
Preferred solution: Deliver product or service ordered
User's recommendation: Don't order from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer3000w 24v all in one solar inverter charger not working properly
Bought solar package and the all in one solar inverter charger 3000w 24v doesn't function properly. Keeps going on and off push reset button NOTHING please tell me how I can exchange this item . Have called your customer service number and they referred me to u .so please send me instructions on this matter thank you
Delay after delay on shipping
Confusing tracking of order for 3 LiFePO4 batteries. One showed up on time and the other 2 have had shipping updates almost every day for the past week that have prolonged establishing my off-grid solar system.
Order is delayed
We ordered two batteries and expected delivery was 7/24 and now they arent being delivered until 7/28 after we are leaving our delivery address. PLEASE HELP so we can get our order rerouted.
We tried to contact FedEx but only Ecoworthy can change our shipping address.
We need this for our RV that we are taking on vacation. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken panel upon arrival today
Have not had any issues until one of the eight solar panels I ordered was damaged in transit. I don't think they would have shipped it that way. They don't have to do anything just will not buy from them again.
One broken solar panel on my order of eight do not think this any fault of eco- worthy. Have had problems with FedEx on other occasions.
User's recommendation: This was not the fault of the company it was broken in transit
I have a power inverter got new but is not working
Theres a fault it started beeping , model # eco 15007 and its 3000 watts peak, 1500 rated when I connect it dos thats
Preferred solution: Get a replacement
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Florence, New Jersey
Unable to speak with customer service
Unable to speak to anyone in NJ so I resent my original docs and story. I got an email asking if my situation was resolved. I informed them there is no communication at all, so no resolution.
Call the NJ Consumer Affairs for an update. Couldnt get through to anyone.Sent the same documents again to the same site.They do not issue a confirmation of receipt. But Im still trying.
Still stuck at square one because of people and their lack of being a good person.
Still open. Cannot get hold of anyone at DC House or eco-worthy. No return calls.
Battery purchased on Amazon.
After speaking to a guy at eco-worthy I was told they would accept the battery as a return. On Wed 20 Sept 2023 I mailed this battery back to the same address as was on the box it came in.
As of today (1 Nov 2023) I have not been able to find my battery nor talk to a person at eco-worthy, and I dont believe dc house exists as I cannot reach them either.
Ive emailed eco-worthy twice and twice I received their generic email response; no one reached out to me. So now I have no battery, no refund and the $153 return shipping fee loss.
- Quality product battery only buy elsewhere
- Cannot speak to anyone for any reason
- Literally take the money and run
Preferred solution: Full refund
User's recommendation: GET ALL YOUR LITHIUM AND SOLAR PRODUCTS ELSEWHERE.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Florence, New Jersey
Assistance in retrieving my battery
In 2024 Ive spoken to UPS and they decline helping me in any way. I went to USPS and sent a Registered personal Demand Letter to DC House on April 23, 2024.
The USPS person got a scribbly line for a signature and no printed name or date. Throughout this year Ive contacted numerous attorneys and none of them would work with me. Ive even paid services to get me in contact with attorneys and although I did speak to some people, they all said its not lucrative and I should go through Small Claims court. The problem is I do not live in NJ and the filing must be done in their state.
When it goes before the judge, I must go to NJ to represent my claim. So now Im back to trying to find an attorney.
Ive contacted my credit card people I used to buy the battery. They gave me a number to call to have an investigation started. After that, maybe hire an attorney.
He told me you would accept the return of the 260ah battery I purchased on Amazon. I sent the battery back via UPS store on 20 Sept at 1336hrs to the below address. UPS delivered the battery and Kevin signed for it. I have already contacted you before and also Amazon.
UPS cannot help me because they did their job correctly. I dont get an answer or return call at 267-469-****. I did my part per the rules. All Im asking for is either the battery back or the $700 I paid for it.
Please help me.
813-546-****
Thank you, Pete.
DC HOUSE
4PX USGRS 915138
1401 WEST FRONT STREET
FLORENCE, NJ 08518
This what I received from you when I contacted you before.
"Please send a message through Amazon to our company's customer service directly and they will check a good solution to you. Any inconvenience hope your kind understanding."
- Eco worthy dc house are working together to rob customers
- Absolutly no customer service or return calls
Preferred solution: Full refund
User's recommendation: Run away from anything Eco-Worthy or DC House sells.
Call the NJ Consumer Affairs for an update. Couldnt get through to anyone.
Sent the same documents again to the same site.
They do not issue a confirmation of receipt. But Im still trying.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIntroducing myself as your trusting customer
Regardless of your poor reviews you do have some positives so looking forward to my lithium battery to complete my camper conversion. Saved for 6 months so please do not let me down. I would really like to give you a good review.
004478****7431
User's recommendation: 1. Purchased my lithium battery from Eco Worthy UKbefore I had read the reviews so had some doubts but thought positively.. 2. It is unfortunate when a company has so many bad reviews with complaints about non-response but my treatment gas been 5 star. 3. Ordered 19th, delivered 23rd. 4. Sent by an individual Ryan who may be an independent distributor. 5. Below standard service is down poor management or poor training. 6. No doubt this company is aspiring to achieve regular good outcomes
Saint Catharines, Ontario
East west linear actuator
I recently installed my eco worthy solar tracker the east west linear actuator has failed the actuator ran to its outer limit (east) and pushed the rod out of the actuator the limits did not stop the actuator.Now I need a new actuator so I can use the solar tracker.A speedy resolve to this problem would be greatly appreciated.
Thank you
Cliff
User's recommendation: eco- worthy support doe's not exist they do not reply to your emails.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Downey, California
Horrible customer service
I bought the 200 watt solar kit,,,the controller and the inverter did not work at all,,,I have been trying for the last month to contact customer service, but it does not exist! My research on this company has revealed that the company is ripping people off all over the country ,,,I truly believe that eco worthy is a fraudulent company and is set up to steal money from unsuspecting good people!
- Big promises for service
- Absolutly no customer service
Preferred solution: Full refund
User's recommendation: stay away from this company
we are having bad problems with what we purchased NOT getting expert help-- we better not have waisted $2400. dollars!!!!!!! pissed customer is putting it politely..
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Sending all my documents to NJ State of the Attorney General, Division of Consumer Affairs. Hopefully this will get some response from them.