
Ecko
Ecko Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecko has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Decent products for somewhat reasonable prices.
Cons: And harmful to the customer, Customer service is dreadfully non existent, No ability to modify the order if you make a mistake on the shipping address which is stupid.Recent recommendations regarding this business are as follows: "I like the products.", "Have availability to get clarity on items and purchased order.", "Buy if you want", "" Choose wisely my friend" when dealing with this company. Make damn sure you can afford to eat the cost of an item you ordered because trying to get a response from ECKO is like waking the dead.", "Open and inspect ALL items from this company as we clealy received a hoodie that had a manufactures defect! Pissed off that the company is not standing by its products! They should have sent a replacement or offered a return!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecko has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Decent products for somewhat reasonable prices.
Cons: And harmful to the customer, Customer service is dreadfully non existent, No ability to modify the order if you make a mistake on the shipping address which is stupid.Recent recommendations regarding this business are as follows: "I like the products.", "Have availability to get clarity on items and purchased order.", "Buy if you want", "" Choose wisely my friend" when dealing with this company. Make damn sure you can afford to eat the cost of an item you ordered because trying to get a response from ECKO is like waking the dead.", "Open and inspect ALL items from this company as we clealy received a hoodie that had a manufactures defect! Pissed off that the company is not standing by its products! They should have sent a replacement or offered a return!".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews














This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order EC34198 has the wrong shipping address
The number was for ADT Security, not Ecko Unlimited, so you have the wrong number for them. Your service is useless; my issue still exists.
- No ability to modify the order if you make a mistake on the shipping address which is stupid
- And harmful to the customer
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Wrong item delivered - twice
I ordered an Edge Jogger 2XL. A different style arrived at my home.
I contacted Ecko Unltd customer service about it.
Today I received a new package and it turned out to be the same exact incorrect sweatpants. Enclosed are a picture of both incorrect sweatpants and my original order form off Ecko.com.
User's recommendation: I like the products.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Wrong item delivered - twice
I love the products. I understand this is the holiday season- it's busy- but I didn't get a response.
I ordered an Edge Jogger 2XL . I've got something different.
I contacted Ecko Unltd customer service about it. Today I received a new package and it turned out to be the exact same incorrect item that I received the 1st time.
I have not received my fleece joggers that ecko charged me for they edited my order
Ecko sent order number EC24934 I received my short sleeve fleece hoodie black and yellow didn't receive my XXL joggers
Preferred solution: Deliver product or service ordered
I need to verify my order and b the charges
What are the procedures to reach customers service with purchased products orders? Do ECKO HAVE ANY CUSTOMER REPRESENTATIVES YOU CAN SPEAK TO. I NEED TO VERIFY MY ORDER WITH WHAT I RECEIVED.
Preferred solution: I just need to ask a question for clarity.
User's recommendation: Have availability to get clarity on items and purchased order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Return dispute
Received an order that apparently I ordered by mistake. Tried to initiate a return via their website.
Message said item was not returnable.
It wad not a clearance item and my THREE ATTEMPTS. by email
to get in touch with their
customer service has been met with...SILENCE.
Their is no phone number to call a live body and apparently no one is home at their " customer service" site either.
ABSOLUTELY RIDICULOUS.
" Choose Wisely My Friend" if you make a purchase from these people Make sure it's an item whose cost you can afford to eat because Casper The Friendly Ghost is running the customer service department.
- Decent products for somewhat reasonable prices
- Customer service is dreadfully non existent
Preferred solution: Full refund
User's recommendation: " Choose wisely my friend" when dealing with this company. Make damn sure you can afford to eat the cost of an item you ordered because trying to get a response from ECKO is like waking the dead.
Because I have not got my order yet
Well it's looks like they have become a *** place for me to shop I have bought a lot from here now I would have to think about it
User's recommendation: Buy if you want
Not receiving refund and receiving the wrong product
Unable to get in touch with customer service. Dont bother purchasing any items on this website. Its a scam.
Bag fell apart on plane
Ecko company is not responding. I have attempted to reach them.
We have ecko universal baggage that ripped under normal use.
It was bought recently. Company is not responding.
Received a defective ecko jacket - BIG hole on seam line. Company won't take return back even thought it was brand new in the bag.
I purchased 2 ECKO sweatshirts for Christmas presents for my son, a black and a grey one. He has mostly been wearing the black one.
But today he sent to try on the grey one and the left arm has a LARGE opening along the seam line - about 5-7" big open hole!
I would like to return the grey one for a replacement but I was told it was past 30 days and to contact the manufacture. Contact corporate office and manufacture with NO response from anyone!
User's recommendation: Open and inspect ALL items from this company as we clealy received a hoodie that had a manufactures defect!!! Pissed off that the company is not standing by its products! They should have sent a replacement or offered a return!
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