Ecklers Automotive Parts
Ecklers Automotive Parts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecklers Automotive Parts has a 3.0 star rating from 1 review. Consumers are mostly neutral and 100% would likely recommend. Reviewers note medium price level and say they value turnaround time and billing practices. Ecklers Automotive Parts reviews mention a returns case and ongoing customer service contact.
Key Takeaways for Future Customers
- Expect medium pricing and attention to billing practices.
- Turnaround time is a focus but may vary.
- Be prepared to follow up on returns and support interactions.
Negative Feedback / Risk Areas
- Delayed updates on returns and replacements.
- Multiple contacts with customer service needed for resolution.
- Unclear timeline for refund or replacement progress.
Positive Feedback
Reviewer willingness to recommend and recognized value in billing practices and turnaround time are noted strengths.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ecklers Automotive Parts has a 3.0 star rating from 1 review. Consumers are mostly neutral and 100% would likely recommend. Reviewers note medium price level and say they value turnaround time and billing practices. Ecklers Automotive Parts reviews mention a returns case and ongoing customer service contact.
Key Takeaways for Future Customers
- Expect medium pricing and attention to billing practices.
- Turnaround time is a focus but may vary.
- Be prepared to follow up on returns and support interactions.
Negative Feedback / Risk Areas
- Delayed updates on returns and replacements.
- Multiple contacts with customer service needed for resolution.
- Unclear timeline for refund or replacement progress.
Positive Feedback
Reviewer willingness to recommend and recognized value in billing practices and turnaround time are noted strengths.
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Verified Reviewer
Return update
- - Spoke with at least 3 reps and a returns tech about replacing defective rims, and Michael Hernandez will call the manufacturer to seek a resolution.
After speaking to several people a tech from returns helped resolve the issue. All I spoke with should have been like the returns tech.
I have spoken to at least 3 customer reps and one tech from returns. To date I have no solid info regarding replacing the defective rims I purchased from Ecklers.
I finally spoke to the returns tech Michael Hernandez this morning, he is going to call the manufacture to attempt a resolution. I should not have to wait 2 weeks to receive an update on this issue.
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