Anonymous
map-marker Oconomowoc, Wisconsin

Incorrect billing

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The reading on the water meter in my apartment does not match up with the reading on my bill. I have been billed for water I never used because my apartment is used only occasionally. I have called, written and sent pictures of my meter with no satisfaction.

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Siddalee Rac
map-marker Madison, Wisconsin

Additional fees

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Are you serious? It's a 5 dollar fee to pay online.

There is no way this is an appropriate service fee. Simply there to screw over the consumer.

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2 comments
Guest

Or they give you one amount to pay them you go back it's another amount but 5$ is crazy to pay ever time

Guest

I agree $5 is outrageous. Why not $5 to open the mail and key in the payment.

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Anonymous
map-marker Washington, Indiana

Horrible service & not even in the country

Horrible service from start to finish and can ever get someone in out country to or even understands what you're saying.

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Anonymous
map-marker Minneapolis, Minnesota

Can’t pay bill

Good luck paying your bill online unless you want to send a paper check, in 2023.

The website sucks And the information on your bill doesnt align with the information that you need to pay your bill.

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Anonymous
map-marker Williams, South Carolina

Nonexistent customer service, dumb web site, Inaccuratel accounting, poor excuse for a service company

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I have trying to pay an inaccurate bill for last 6 months. Nonexistent customer service reps will not pick up the phone.

If they ever do, they promise to do something about my inaccurate account, but nothing ever happens.

The web site is dumb, like their IT( Idiots,Total impossible). If I could give them zero star, I would.

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User's recommendation: Have patience. They will get you, whenever they feel like it

Jaqueline H Ewq

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Verified Reviewer
| map-marker Arlington, Virginia

Felony theft in 3 locals

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Contains 1 confidential file for company representatives

January 9, 2022

Tyra Lee

Consumer Complaint Mediator

Consumer Protection Division

Office of Attorney General Todd Rokita

Ms. Lee,

I , am a victim of a crime based upon the following Indiana, Virginia, and Maryland codes.

2017 Indiana Code

TITLE 35.

Criminal Law and Procedure

ARTICLE 43. OFFENSES AGAINST PROPERTY

CHAPTER 5. Forgery, Fraud, and Other Deceptions

35-43-5-3. Deception

5) with intent to defraud another person furnishing electricity, gas, water, telecommunication, or any other utility service, avoids a lawful charge for that service by scheme or device or by tampering with facilities or equipment of the person furnishing the service.

What dollar amount is considered a felony in Virginia?

How Felony Theft Differs from Misdemeanor Theft in Virginia.

The only difference between felony theft and misdemeanor theft is the value of the item taken. When the value of the item taken is more than $500, it is a felony. It is a misdemeanor when the thing is $500 or less.

Is Theft over $500 a felony in Maryland?

Misdemeanor Theft (between $100 and $1,000): Up to 18 months in jail and/or up to a $500 fine. Felony Theft (between $1,000 and $10,000): Up to 10 yrs.

in prison and/or up to a $10,000 fine. do not use this company

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Loss:
$3987
Cons:
  • Therft

Preferred solution: Full refund

User's recommendation: do not use this company

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