New Reviewer

EBAY are not interested in resolving delivery problem and are impossible to communicate with

Part of order not delivered Supplier and EBAy not interested. It is impossible to get any help from EBAY and their online chat is designed to cut you off before the problem is resolved.

User's recommendation: Dont use EBAY under any circumstances they have no interest in their customers or in the dishonest behaviour of the sellers on their site.

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ID
#3516609 Review #3516609 is a subjective opinion of poster.
Cons
  • Absolutely useless
Loss
$167
Preferred solution
Full refund
New Reviewer

I haven't gotten a full refund

I bought a set of funko pops and paid then the seller cancelled my order and didn't pay back all the money I paid
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ID
#3444621 Review #3444621 is a subjective opinion of poster.
Location
New Ross, Leinster
Loss
$55
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Ebay provides poor customer support with hacking issues

The ineptness of customer service in regard to a hacking is driving me mad. I have spent hours going around in circles trying to speak to a person. Initially, I got through to somebody who helped me secure my account. I told him I was being sent messages to pay my 'insertion fees'. He told me to ignore them. Now I am suspended and the email demands for money are beginning to get threatening. My frustration level is beginning to make me ill. Has being suspended stopped letting me speak to a person? Why are the numbers suggested simply recorded messages telling you to go the eBay website?
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ID
#3251801 Review #3251801 is a subjective opinion of poster.
Location
Leeds, England
Pros
  • Uk market reach
Cons
  • Opaque and unhelpful customer service
Preferred solution
Let the company propose a solution
New Reviewer

Cant get true this number

Ebay Ireland - Cant get true this number
I have order a part for my car it did not arrive and its hard to contact the seller because i have buy it as a guest the seller does not reply on my emails I have order this item please find my Attachment

User's recommendation: Would not recommend anyone to buy as a guest or to buy from ebay at all because there is no way to contact ebay I tried everything.

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ID
#3097743 Review #3097743 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

ITEM NOT RECEIVED

HEY EBAY ITS REALLY HARD TRYING TO CONTACT YOU I HAVE BEEN WAITING FOR THIS LED Smart Infrared + Photosensitive Sensor Night Light Bedside Wall Lamp [Yellow] (Qty 2) GBP 28.68 Item #124466****62 SINCE DECEMBER 14 MEANT TO BE DELIVERED 4 JAN TO 23 FEB STILL DO NOT HAVE AND THE OWNER DOES NOT NO ABOUT MY ORDER SO CAN I PLEASE HAVE MY MONEY BACK BEST REGARDS TONY GORMAN
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ID
#2445255 Review #2445255 is a subjective opinion of poster.
Service
Ebay Customer Care
Pros
  • No email to contact otherwise very cool site
Preferred solution
Full refund

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