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EB Pearls Do Not Use Their Own Work

Just wanting to share EB Pearls review and experience I had with them. The example website designs they present as past work are on a completely higher level of quality to what they actually provide. So I decided to contact a few of the websites that they sent me examples to and turns out they never heard of EB Pearls and said they did not build their websites, false claims by EB Pearls. They promise in their phone sales pitch that you can get a refund if they do not deliver a suitable website design, this is completely false and they refuse to offer a refund after you've paid and they have now blocked my phone number so I have to call them via a private number just to get through. The website I was after was just a simple 7 page website for my business so I could get my brand online and show my past work, so nothing to hard, not sure why they found it so hard. Decided to pull the pin and went elsewhere, just be careful when using ebpearls.com.au
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ID
#1914502 Review #1914502 is a subjective opinion of poster.
Cons
  • Poor customer support
  • No refund
  • Bad service
Loss
$1500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ebpearls.com.au — ebpearls.com.au cannot deliver a proper working website - Issue after issue with no guidance

When I first contacted ebpearls.com.au I had sent them a clear brief on the type of website we needed, they had responded back mentioning they would have no problems in creating our website within a 30 day time frame. 6 months later the website was never finished and they no longer reply back to my emails, seems they have stopped my job as they clearly bit off more then they could chew and are struggling with the website. ebpearls.com.au will be happy to take your money at the start but not offer anything for it, stay well away from them.

User's recommendation: Don't waste your time using EB Pearls.

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ID
#1903915 Review #1903915 is a subjective opinion of poster.
Service
Eb Pearls Web Design Service
Cons
  • Bad service
  • No refund
  • Poor customer support
Loss
$1250
Preferred solution
Full refund

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