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EATON

EATON

www.eaton.com
What is your customer experience with EATON?

EATON Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

4.0 star rating based on 3 customer reviews; consumers are mostly satisfied and positive feedback represents 67% of ratings.

Key Takeaways for Future Customers

  • Check EATON reviews for product recall notes and part availability before purchase.
  • Expect medium price level and generally valued customer service and exchange, refund and cancellation policy.
  • For custom builds, response times may be 24 to 48 hours.

Negative Feedback / Risk Areas

  • Customer complaints about impossible to contact support and long automated phone menus.
  • Reports of defective parts and recall issues affecting insurance and contracts.
  • Some users report difficulty sourcing replacement parts and unresolved vendor associations.

Positive Feedback

Several customers praise durable differential products and satisfactory responses for some product inquiries and custom orders.

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Media from reviews

DEFECTIVE EATON, www.eaton.com, 4 Wheel Parts Performance Centerss Complaints -
DEFECTIVE EATON, www.eaton.com, 4 Wheel Parts Performance Centerss Complaints - - Image 2DEFECTIVE EATON, www.eaton.com, 4 Wheel Parts Performance Centerss Complaints - - Image 3
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Show reviews that mention
delivery custom department pot pricing availability star bill money job
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Anonymous
map-marker New York, New York

Impossible to contact.

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AI Highlights
  • - No email contact is available for legacy product support.
  • - Endless automated menus and busy signals make it hard to reach legacy product support.

Seeking legacy product support. No email available.

Endless automated phone menus eventually connect to lines that are not answered. They yield busy signals.

If they ever ring, they ring for two minutes then disconnect. Even the operator does not answer.

User's recommendation: Avoid new EATON products of any kind. Contact the Security and Exchange Commission regarding Eaton's endless acquisitions and subsequent eradication of competitors.

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Anonymous
map-marker Providence, Rhode Island

Product info

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AI Highlights
  • - Good response on call; hopeful for delivery, pricing, and pot availability.
  • - Waiting 24-48h for custom build; Bill dept could save money and time.

I called and got good response so far I am hoping delivery and pricing and availability of pot that I do need is available five star so far.

Still waiting for 24 to 48 hour response from custom build so glad there was a custom Bill department makes this job capable of saving client money and time

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Dela Mxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recall Challenger Rlectrical Panel

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AI Highlights
  • - Lost a contract due to a Challenger/Eaton panel.
  • - Challenger was bought by Eaton; recall, replacement, and Florida insurers won't insure these panels.

I lost a contract on my house yesterday r/t a Challenger Electrical Panel in our garage. Online proof of recall and since Challenger bought by Eaton, and our panel has Eaton parts also in it, this panel should be replaced asap by Eaton.

The information is all over the internet and Fl(state I live in) insurance companies not insuring homes with this electrical panel.

Buyer attorney advised her to not buy our home d/t this panel. Very disappointed in Eaton!!!

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Mike R Mrv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

100% satisfied customer

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AI Highlights
  • - The Detroit No Spin Locker in my drag car performs flawlessly.
  • - The Truetrac diffs in my 4WD pickup and 2WD SUV do everything I expected.

I am writing because I absolutely love your differential products. I have had a Detroit No spin locker in my drag car and I have truetrac diffs in both my 4wheel drive pickup and my 2wheel drive suv.

They all perform flawlessly and do everything I expected.

I am so happy with them. Thank you for making such quality and heavy duty products.

User's recommendation: I would definitely recommend these products.

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Carl K Njw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Part availability

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I have a 2017 Jeep JKU( Dana 30 ) that I bought a EATON e locker for. I am needing the Diff seal the control wire runs through. Need a part number and a way to buy.

Thanks, Carl Kieslich

Preferred solution: Availability

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Anonymous
map-marker Neuse, North Carolina

Housekeeping

Hello my name is Benerva I'm writing u I work one day at enton warehouse and Raleigh NC in didn't get pay

Loss:
$45

Preferred solution: Get pa

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Snyder T

DEFECTIVE EATON, www.eaton.com, 4 Wheel Parts Performance Centerss Complaints -

AI Highlights
  • - Eaton is linked to 4 Wheel Parts d.b.a. Transamerican Auto Parts with many state violations.
  • - SYNFLEX ECLIPSE tubing has four nylon layers, not five.
DEFECTIVE EATON, www.eaton.com, 4 Wheel Parts Performance Centerss Complaints -
DEFECTIVE EATON, www.eaton.com, 4 Wheel Parts Performance Centerss Complaints - - Image 2
DEFECTIVE EATON, www.eaton.com, 4 Wheel Parts Performance Centerss Complaints - - Image 3

Eaton has associated itself with the Substandard Swap Meet company that is 4 Wheel Parts, d.b.a. Transamerican Auto Parts that retains well over a dozen State Violations.

Consumer Complaint Agencieshttp://www-odi.nhtsa.dot.gov/ivoq/index.cfmhttps://www.ftccomplaintassistant.gov/https://app.dca.ca.gov/bar/complaints.asp http://ag.ca.gov/consumers/mailform.htmhttp://www.ic3.gov/default.aspx

Make : EATONModel : SYNFLEX ECLIPSE Build Dates : Information not AvailableManufacturer : EATON CORPORATION Mfr's Report Date : DEC 12, 2007NHTSA CAMPAIGN ID Number : 07E107000 NHTSA Action Number: N/AComponent: SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGSPotential Number Of Units Affected : 22000

Summary: CERTAIN EATON SYNFLEX ECLIPSE BRAND EXTRUDED NYLON TUBING OF VARIOUS DIAMETERS DESIGNED FOR USE AS AIR BRAKE HOSES FOR PETERBILT AND KENWORTH VEHICLES. THE TUBING WAS MANUFACTURED WITH ONLY FOUR LAYERS OF EXTRUDED NYLON MATERIAL, INSTEAD OF THE SPECIFIED FIVE LAYERS.

Consequence: THE DIAMETER OF THE HOSE AFFECTS THE FITTINGS WHICH MAY ALLOW AIR TO LEAK FROM THE BRAKES AND CREATE THE POTENTIAL FOR A VEHICLE CRASH.

Remedy: OWNERS WILL BE NOTIFIED BY PACCAR AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE.

Notes: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-88*-327-**** (TTY: 1-80*-424-****); OR GO TO HTTP://WWW.SAFERCAR.GOV.

#################################

Your company have ignored complaints that the aforementioned company does retain a Good Standing within the business community and/or general public,

Specifically, but not limited to, violating several sections of the Business and Professions Code depicted below:

Section 9884.7 (a)(1) False and Misleading Statements Section 9884.8 Invoice Requirements Section 988.4.9 (a) Estimate Requirements Section 3373 Inserting/Withholding info to cause document to be False/Misleading

In addition, Please review the Nationwide Unsatisfactory BBB Reports of which this company has FAILED TO RESPOND, giving very bad experiences to your overall customers below:

http://www.bbbsw.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=46657

http://www.jacksonville.bbb.org/commonreport.html?compid=15491****

http://cencal.bbb.org/WWWRoot/Report.aspx?site=25&bbb=1066&firm=8700****

http://sandiego.bbb.org/WWWRoot/Report.aspx?site=26&bbb=1186&firm=300****

http://westflorida.bbb.org/WWWRoot/Report.aspx?site=47&bbb=0653&firm=9003****

http://alaskaoregonwesternwashington.bbb.org/WWWRoot/Report.aspx?site=114&bbb=1296&firm=3500****

http://memphis.bbb.org/WWWRoot/Report.aspx?site=62&bbb=0543&firm=2700****

Loss:
$300
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1 comment
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kleatkd

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