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Eat Just

Eat Just Reviews

www.ju.st
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Eat Just Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Eat Just reviews show a 1.8 star rating from 1 review and largely negative sentiment; consumers report disappointment with product representation and high price level.

Positive Feedback

Pros: Plant-based foods are noted as healthier and reviewers value product variety and website experience.

Negative Feedback / Risk Areas

  • False advertising and misleading package photos prompt Eat Just customer complaints.
  • Poor customer service and ignored refund requests raise concerns about refunds.

Key Takeaways for Future Customers

  • Expect discrepancies between packaging images and actual product.
  • Document issues and be prepared for difficulty obtaining refunds.
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The company replied to my first email, admitting its product depicted in a photo, is not representative of the product inside the box.

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AI Highlights
  • - JU.ST EGG box shows 4 plant-based eggs with herbs, spices and melted cheese.
  • - Actual product is a solid yellow egg with no spices or cheese.
Eat Just - The company replied to my first email, admitting its product depicted in a...
Contains 1 confidential file for company representatives
Updated by user Oct 01, 2023

This organization has ignored all my efforts to communicate via emails. That's why I contacted Pissed Consumer. They have not given me the professional courtesy of a response.

Original review Sep 23, 2023
I purchased a box marked: JU.ST EGG, containing 4 folded plant based eggs. The box showed the egg generously sprinkled with herbs and spices, with melted rows of cheese folded inside the egg.

The photo was mouth-watering so I bought it. When I got home and opened the box, I was very disappointed to see a solid yellow egg folded together, without a sign of spices or herbs and certainly no cheese folded within. It looked like a manila folder.
When I complained to the company, I sent them a picture of the box photo and the actual product showing a vast difference between the two (see attached). Surprisingly, I actually got a response that very day and just as surprisingly here's an excerpt of the company's response:
"This disclaimer is provided to indicate a manufacturer's aim is to present their product in the most appealing or appetizing manner, and the image may include other foods that are not included on the package"
Note: The above mentioned disclaimer, does not exist anywhere on the box (which I kept, btw).
I am flabbergasted that a producer would so blatantly admit to false advertising and go further, by indicating this deception is acceptable for the sake of sales!

I'm also disgusted with this company for ignoring the next 6 emails I sent asking for a mere $13 refund.

I find it hypocritical this company's email is: wecare@***.st because believe me nothing is further from the truth in my case.
"We Care"? More false advertising!
Loss:
$14
Pros:
  • Plant-based foods are healthier
Cons:
  • Misrepresent their products and ignore complaints about it

Preferred solution: Full refund

User's recommendation: Don't believe your eyes!

View full review

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