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Eat Just

Eat Just

www.ju.st
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Eat Just Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Eat Just has 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Plant-based foods are healthier.
    Cons: Misrepresent their products and ignore complaints about it.

  • Recent recommendations regarding this business are as follows: "Don't believe your eyes!".

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Peggy10

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The company replied to my first email, admitting its product depicted in a photo, is not representative of the product inside the box.

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Eat Just - The company replied to my first email, admitting its product depicted in a...
Contains 1 confidential file for company representatives
Updated by user Oct 01, 2023

This organization has ignored all my efforts to communicate via emails. That's why I contacted Pissed Consumer. They have not given me the professional courtesy of a response.

Original review Sep 23, 2023
I purchased a box marked: JU.ST EGG, containing 4 folded plant based eggs. The box showed the egg generously sprinkled with herbs and spices, with melted rows of cheese folded inside the egg.

The photo was mouth-watering so I bought it. When I got home and opened the box, I was very disappointed to see a solid yellow egg folded together, without a sign of spices or herbs and certainly no cheese folded within. It looked like a manila folder.
When I complained to the company, I sent them a picture of the box photo and the actual product showing a vast difference between the two (see attached). Surprisingly, I actually got a response that very day and just as surprisingly here's an excerpt of the company's response:
"This disclaimer is provided to indicate a manufacturer's aim is to present their product in the most appealing or appetizing manner, and the image may include other foods that are not included on the package"
Note: The above mentioned disclaimer, does not exist anywhere on the box (which I kept, btw).
I am flabbergasted that a producer would so blatantly admit to false advertising and go further, by indicating this deception is acceptable for the sake of sales!

I'm also disgusted with this company for ignoring the next 6 emails I sent asking for a mere $13 refund.

I find it hypocritical this company's email is: wecare@***.st because believe me nothing is further from the truth in my case.
"We Care"? More false advertising!
View full review
Loss:
$14
Pros:
  • Plant-based foods are healthier
Cons:
  • Misrepresent their products and ignore complaints about it

Preferred solution: Full refund

User's recommendation: Don't believe your eyes!

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