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Easynews

Easynews

www.easynews.com
What is your customer experience with Easynews?

Easynews Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.6 star rating based on 5 Easynews reviews; consumers are mostly dissatisfied. Rating distribution is unfavorable. Pros noted: easy web search, great music and video. Cons include no live person, new website problems, no tech support, high price and many users request a refund or report billing and cancellation issues.

Key Takeaways for Future Customers

  • Expect login and account recovery problems when researching Easynews reviews.
  • Customer service is hard to reach; phone waits and contact form failures reported.
  • Watch for recurring billing after attempted cancel and request refunds if charged.

Negative Feedback / Risk Areas

  • Cancellations not processed and repeated charges.
  • Billing disputes and refund requests common.
  • Poor tech support and unreliable website/contact methods.

Positive Feedback

Users mention easy web search and strong music and video content.

View full overview ›

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Show reviews that mention
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Joseph P Mqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

No one will assist in getting my account back or confirm

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AI Highlights
  • I have been a customer for 20+ years.
  • There is no access to security questions or password reset.
  • They require last 4 digits of a card used years ago.

I have been a customer got over 20 years.

They will not tell me the security questions I can answer. They have crippled my account so that I cant reset my password via email DMs or get to the security question.

They want the last 4 of a card I used 20 years ago to set up an account???

C'mon get real

20 years at 29.95 a month! That a lot of money to cookie cutter an email thru will blame it on my Mab but haha I have PCs too and nope no workee

Maybe they need a new ring madtrr as the assclown tech support will not call or get me to a manager

Bad Buiness!

Loss:
$600
Pros:
  • Easy web searc
Cons:
  • No tech dupport

Preferred solution: My god dsmn account operational or cancel me and refund ehst I have not been able to use

View full review
Resolved
Ronald W Cln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I could not get logged

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AI Highlights
  • Purchased Easynews to download music.
  • Login didn't work and contact options failed.
  • Found the phone number but wait time was long.

I purchased Easynews to download music. When i tried to log in it did not work.

I tried to contact through messaging site but their website does not work.

I found their phone number which was hard to find. I called and waited over an hour and gave up.

Loss:
$10
Pros:
  • Great music and video
Cons:
  • New website needs to be fixed

Preferred solution: Full refund

View full review
Berdella Oiw

Cancell Subscription

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AI Highlights
  • User has tried to cancel Easynews for months; can't recall login and no one replies to calls, emails, or texts; requesting cancellation now.

I have been trying for several months now to cancel my subscription to Easynews. The service is so old and has gone unused for so long I can't remember either my user name or password.

And I can find no way to retrieve them.

No one calls my repeated calls, emails or text messages. I WANT YOU TO CANCEL MY SUBSCRIPTION ASAP!DON'TDO

User's recommendation: Do NOT Subscibe to this service or they'll keep on billing you despite your efforts to cancel

View full review
Tracey B Vbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incorrect email given

AI Highlights
  • Correct email is taboot45@***.com, not tabooot45@***.com.
  • Paid $140.29 for a new subscription today; login failed.
  • If no reply in hours, a bank retraction may be filed.

Urgent

The correct email on this new account is taboot45@***.com and NOT tabooot45@***.com ..

Please contact me urgently... I've paid for a new subscription $140.29, today at 19.51 Brisbane time Australia and wasn't able to log in afterwards..

I will be applying for a retraction from bank if I don't hear from you in the next couple of hours..

My previous username is Taboo59..

View full review
Tracey B Vbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incorrect email given

AI Highlights
  • Email for the account is taboo45@***.com, not tabooo45@***.com.
  • Paid $140.29 for a new subscription at 19:51 Brisbane time, but I can't log in.

Urgent

The correct email on this new account is taboo45@***.com and NOT tabooo45@***.com ..

Please contact me urgently... I've paid for a new subscription $140.29, today at 19.51 Brisbane time Australia and wasn't able to log in afterwards..

I will be applying for a retraction from bank if I don't hear from you in the next couple of hours..

My previous username is Taboo59..

Preferred solution: Deliver product or service ordered

View full review
John S Jpi

Can't log in

Wont let me log in cancel my membership cant even get through to a live person on the phone ffghhjhgffddfffffgghj

Cons:
  • Can not talk to live person

Preferred solution: Full refund

View full review
Tim S Uoe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account

I want to close my account. I have tried contacting you many times. Two charges I disagree with one in December and one in January

User's recommendation: Do not use easynews

View full review
Mark L Fuv

Cancell Subscription

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AI Highlights
  • Customer tried to cancel for months; charges continued.
  • They haven't used the service in over a year and seek cancellation and a refund.

Have emailed this company several months and several tries to cancel my subscription at no Prevail. Have not used easy news for over a year and found out that my credit card has been being charged all this time please cancel my subscription.

It was a great service but I no longer need it. So hopefully one way or another I should get reimbursed for all this time since I emailed you

Preferred solution: Full refund

User's recommendation: If you need to cancel your subscription better call them

View full review
Edward B Rms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel service

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please cancel all accounts under the names:

Edward L. Beck

Edward L. Beck Jr.

CC: America Express last 4 numbers 2003

Last date: 06/30/2022

Thanks

elbeck1948@***.net

Preferred solution: cancel service

View full review
Anonymous

Got contacted back by Easynews customer service

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AI Highlights
  • The contact form resets and does not confirm the message was sent.
  • I used pissedconsumer as an alternate platform to reach them.

It looks like their contact form is somehow not working properly.

When I tried to contact them, and send the notification, then the contact form kind of reset itself without confirming that the message has been sent.

And this misled me into thinking that the message would not reach them.

Again I want everyone to know that I used the pissedconsumer platform as an alternate platform in order to reach them, no because I was pissed per se.

User's recommendation: When you contact them be a bit patient ( I will let them know about this contact for issue)

View full review

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