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I purchased a used 2010 Mazda 6 21/2 years ago. I purchased my extended warranty 3 year for around 3k. I noticed there other day something dripping from k5y car. It was brought to a repair facility. It was found to be a leak in the cooling line for the transmission. I...
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Anonymous
J N

I left my 2008 s class for oil leak but no oil in my garage just waiting for inspector to arrive at WisconsinFurther remarks after the service

2.8
#971890
Reply to reviews
Wanted to write a review for easycare to counteract all the negative ones I've seen on the web. My car (VW GLI) had a catastrophic failure caused by a failed timing chain tensioner. Basically all the valves were bent and a top-half rebuild needed to be done. I...
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4.4
I liked
  • Honored warranty
  • Good customer service
I didn't like
  • Inspection process took longer than expected
#965742
Reply to reviews
I had a bolt in my tire and called the dealer and they told me I could take it to a closer dealer. When I took it to the Ford dealer in Monroe they said I would have to pay and get easy care to reimbursement me. Well that was not going to happen according to easy car...
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Anonymous
SERVICE ADVISOR

I know it's not convenient to pay upfront for the repair... however, Easycare/EZ care is known to not pay repair facilities after the repairs have been made. The only way we c...

#956661
Reply to reviews

Easycare Auto Claim Review

Easycare
#1041407
1.1
I had usaa insurance and easy care gap for my loan. Usaa left me owing about $1000.00 so I contacted easy care. After submitting all necessary documents they sent my bank $189.00 and told me to contact the dealership where I purchased the gap for a refund. 3 weeks have passed and 3 car payments i have had to pay. DO NOT BUY EASY CARE INSURANCE . The accident occurred 2/9/17 and now it's May.
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Short Review for January 20, 2017, Pc_payment

Easycare
#994419
1.0
I had a total loss. Would not pay the balance in full. They came up with this story about some definitions. I am taking them to arbitration. I am looking at their ratings, not good. They don't pay their claims.
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Easycare Roadside Assistance Review

Easycare
#953360
1.7
Call them regarding a flat Tire it took hours and hours and hours and finally they cancelled it so thankfully a neighbor came by and help me put air in my tire so I can get to Les Schwab who is now fixing my tire
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Easycare Customer Care Review

Easycare
#950777
1.0
I was scammed into purchasing a policy that I did not need. Easy Care contacted me and said my maintenance warranty was expiring -it was not- I believed them and purchased a duplicate policy. I'm devastated. 4K scam.
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After I informed easycare GAP about my loss I was advised to continue making my payments to the lender and that once the claim was processed I would be refunded the amount I paid out while the claim was been processed however when they process the claim I was told that...
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Anonymous
dilrod

World's longest run-on sentence !

1.0
I didn't like
  • Explanation on why the claim was denied
#946812
Reply to reviews
Disclaimer** I am NOT affiliated with EASY CARE in anyway. I've used Easy Care in the past and I was very impressed with it. I had a BMW 330i and never had any problems with the claim. One thing I notice, not everyone is taking their to the dealership. I've always...
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#930996
Reply to reviews
Easy-care stated to the technician that the repair was covered. The technician started the repairs. 30 minutes later the technician was told to stop at an inspection needed to be done and to leave the car on the business rack until the car could be inspected which...
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1.0
#898346
Reply to reviews
I spoke with dealer where I had my car accessed for repair they contacted Easy Care for Authorization and it was of course not covered. This repair was directly related to the drive train. I spoke with a Easy Care Rep and she states that only certain components were...
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1.0
I didn't like
  • Refused to provide coverage for needed repairs
  • Explanation on why the claim was denied
  • Do not honor extended warranty
Reply to reviews
Yes, I had the same problem. I have a Cadillac srx 2011.. when we first got the Cadillac, it had a thumping noise in the accelerator pedal. We bought the car in 2015 because my husband didn't want me to be stranded while he is on the road as I am a registered nurse...
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Anonymous
Justin

The catalytic converter is covered under your federal emissions warranty for 8 years or 80k miles. EasyCare didn't ***, the dealer did. Should have been a federal warranty cla...

Anonymous
Anonymous

Not resolved!!! My husband and I had to come out of pocket 1,200.00 dollars$.

Terrible company!   If your dealer wants to sell you EasyCare run the other way!  We had two experiences over four years, both absolute nightmares.   In both cases they paid a tiny percentage of actual charges, refused to provide the "book" upon which coverage...
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I didn't like
  • Do not honor extended warranty
#890452
Reply to reviews
Now on day 8 waiting to find out if warrant will cover tensioner when "inspector gadget" came out wants mechanic to find out why it failed.. wants mechanic to remove part and show him why it failed and maybe then will get approved... mechanic told him he is not an...
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Anonymous
Anonymous

Owner of Easy Care is Larry Dorfman he is a very crooked person. My friend worked there briefly - they teach you to deny all claims, they send 'adjusters' who get paid to fin...