Easy Wireless
Easy Wireless Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Easy Wireless has a 2.1 star rating based on 6 customer reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Easy Wireless reviews highlight frequent service interruptions and slow responses from customer service.
- Many customers report unexpected billing or Lifeline subscription charges.
- Expect difficulty resolving issues online or by phone; in‑store help may vary.
Negative Feedback / Risk Areas
- Repeated customer complaints about being cut off and data outages.
- Reports of long hold times, refusal to respond, and requests for credit card payments when seeking help.
- Perceived high price level and poor support when disputing charges or seeking refunds.
Positive Feedback
A few customers noted ability to replace a stolen phone and some in‑store interactions were able to assist.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Easy Wireless has a 2.1 star rating based on 6 customer reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Easy Wireless reviews highlight frequent service interruptions and slow responses from customer service.
- Many customers report unexpected billing or Lifeline subscription charges.
- Expect difficulty resolving issues online or by phone; in‑store help may vary.
Negative Feedback / Risk Areas
- Repeated customer complaints about being cut off and data outages.
- Reports of long hold times, refusal to respond, and requests for credit card payments when seeking help.
- Perceived high price level and poor support when disputing charges or seeking refunds.
Positive Feedback
A few customers noted ability to replace a stolen phone and some in‑store interactions were able to assist.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Easy Wireless has alot of issues its hard to get anything completely resolved or sobit seems. Its hard to get redponses back from them online thriugh email and even if you go inti a store location.
- - Can access the full network to monitor what's happening.
- - They resolve issues and explain why it happened and how to prevent recurrence.
I feel like their overall ability to access their entire network system to. e able to see exactly what is going on and be able to not only resolve issues but also be able ti explain to customer why it happened and how to prevent any future recurring issues as well.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJust received SIM card today and one hour after it said I was out of data when I call customer service they want to use my credit card and pay a dollar to get help I am going to report that worst comp
Received SIM card today one hour after hooking up phone would not work when I asked for help I was told to give credit card number unbelievable will be reporting this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy did my phone get cut off
- - Phone service was cut off without notification.
- - I am disappointed and want more details.
- - Please contact me by email or I will call.
My phone got cut off without them notify me I'm really disappointed I don't know what is going on I do not agree to this and I really upset behind this hopefully they could give me more details of why my phone got cut off I don't understand the interruption of my phone getting cut off so please contact me through email or I will call in the morning about this situation
User's recommendation: I recommend them to let me know why did my phone get interruption
Easy Wireless will need the customer's account number in order to review the circumstances of the complaint. Customer can call 877-476-**** to speak with a customer representative, or email help@***.com.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Customer Service
- - Calls to 611 went unanswered.
- - Phone shows Sign In To Network.
- - Told to buy 1 GB for $10 to fix, but it still fails.
I've called 611 for several days. No one answered.
My Phone is saying, Sign In To Network. I finally had to utilize another Phone to get your Phone Number. The Guy that I spoke with said that it was because of my Data. He said that I could Purchase 1 Gig for $10 and it would work.
It's still doing the same thing.
I hit Restart two times. I feel like I'm getting scammed
User's recommendation: Their Customer Service sucks. I've tried for days to get in touch with them and whenever I finally did, the Man said that it was because of my Data. He went on to say, that I could Purchase 1 Gig for $10.00 I did that and hit Restart two times and it is not fixed. I feel like I got scammed
Easy Wireless will need the customer's account number in order to review the circumstances of the complaint. Customer can call 877-476-**** to speak with a customer representative, or email help@***.com.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEReport my phone stolen
My phone was stolen from under my purse. Could you please cut off that number?
I will come and get another phone from you. Thank you so much.
Easy Wireless will need the customer's account number in order to review the circumstances of the complaint. Customer can call 877-476-**** to speak with a customer representative, or email help@***.com.
They refuse to Respond back about this Matter I need help getting a Response
- - I paid $10/month plus $4 in taxes on phone bill for a year, and a store manager said Lifeline should not be charged due to government assistance.
I have been paying $10.00 a month plus $4.00 in taxes for my phone bill for over a year, and I was told by the store manager that I wasn't supposed to be paying for Lifeline due to being on government assistance.
User's recommendation: Never ever poor customer skills
Easy Wireless will need the customer's account number in order to review the circumstances of the complaint. Customer can call 877-476-**** to speak with a customer representative, or email help@***.com.
Burton, Michigan
My plan
- - Internet down for over a week.
- - Plan was promised unlimited; I'm using my husband's hotspot.
- - Tried to reach a rep for over a week; call drops.
I havent had Internet for over a week I was told last month that my plan was unlimited Im having to use husbands hotspot when hes not at work I just want to know whats going on, do I need to get another service provider Ive been trying for over a week to get ahold of a representative and after being on hold for 30 min the phone goes dead!!
Easy Wireless will need the customer's account number in order to review the circumstances of the complaint. Customer can call 877-476-**** to speak with a customer representative, or email help@***.com.
Little Rock, Arkansas
I still hasn't heard from easy wireless concerning my problem
- - Paid $10/month plus $4 tax for Lifeline for over a year.
- - Manager said Lifeline charges should not apply due to government assistance.
I have been paying 10.00 a month plus 4.00 tax for my phone bill for over a year and I was told by the store Manager that I wasn't supposed to be paying for lifeline due to me being on Government assistance
User's recommendation: Do not get service from them ,there no good
Easy Wireless will need the customer's account number in order to review the circumstances of the complaint. Customer can call 877-476-**** to speak with a customer representative, or email help@***.com.
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