Easy Moving Labor

Disgusted! 2 movers complained entire time. "Where did you find the world's heaviest futon?" It was a sleeper sofa. "Man, that the heaviest dresser I have ever moved!" Should I apologize for having quality furniture instead of fiber board? Paid 3 hrs of help unloading 16' truck in Lubbock, TX. June 22, 2019. Left boxes all on 1st floor after promises they would move up to the designated bedrooms once they got them all inside. Never did. Left dresser standing on its end at the bottom of the stairs & had broken the glass top. Said 1 hall table left on the truck that they couldn't get to. Truck was actually still 1/3 full of boxes. Excuse was 1 was worn out & other had plans. Refused to stay extra time as work order said they would. Took longer to unload 2/3 of truck than movers that wrapped & loaded entire truck from 3rd floor. Took 30 minutes each time they went to grab a load.Had to hire movers the next day to do what I had already paid them to do.

I hired this company to help me move my furniture , the heavy stuff into a pod on a Friday, March 22 as I was leaving for Arizona on March 23. The day of the move, I get a call telling me that the 2 guys I hired can't make it until 3 O'clock in the afternoon. I didn't have that time to wait, I asked what happened, the sales guy, Burt, told me that the mover, John, wasn't replaying to texts or answering his phone so he didn't know the reason why. I was also told that I couldn't get a discount if I waited until 3 O'clock. I got some family to come help me load the pod and I cancelled the order with this company. Poor customer service and poor planning. I will never use this company and I would recommend nobody else use it either.

DO NOT USE EASY MOVING LABOR. First, they were 1 1/2 hrs late. Second, they took a smoke and snack break. Third, their car wouldn’t start; had to jump them off. Fourth, they were supposed to assemble furniture but “forgot tools”. Lastly, had to jump their car so they could leave. When I called the office he didn’t see the problem with these guys having unreliable transportation. What if his car stopped in the middle of the road? NEVER AGAIN.