Easy Comforts

Lack of help. collapsing Rollator. Finally I unscrewed parts and sent it on its way to Oshkosh UPS. Rollator was much too big for a 5 foot 2 woman to manage

User's recommendation: So so.

I bought a rollator from you..Decided it was too big for me.needed to collapse it to return .couldnt do it. Easy comfort sent diagrams which didnt apply no one would come to the phone so I could explain the problem. Finally I unscrewed parts.brought it to UPS and its on its way to Oshkosh

Catalog will be sent phone answered very quickly very clear to understand -no problem cant wait for the catalogue in the mail

I ordered quite a few items from this place and I ordered it for express shipment which is overnight. Needless to say, I never received my items and they still have not yet shipped out. When I called yesterday the customer service representative said they would credit me back the express shipping. They sent an invoice showing that I would not get charged the shipping and then this morning they charged me back the shipping but I have yet to receive any product from them. I called and said that they need to refund me my shipping back and they advised me they cannot until I received the items. This company is a fraud. I will be fighting this charge and if I ever get the stuff that I ordered it will all go back and I will get my refund.

User's recommendation: Read all of their reviews before buying anything from them. Company is shady.