Marilyn M Vzi

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My canvas came but the features couldn’t be send.

Easy Canvas Prints - My canvas came but the features couldn’t be send.
Easy Canvas Prints - My canvas came but the features couldn’t be send. - Image 2

I was told I could send another picture and it would be done over for the price of shipping. How do I send the new picture? A new picture is below.

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Preferred solution: A new picture

Resolved
Phillip C Ojt

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Verified Reviewer

Resolved: I made an order to Easy canvas and didn't get a confirm email. I called a representative immediately and she said there no order under my name.

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Updated by user Oct 16, 2023

Company fixed the issue and I have been provided with apology. Refund my money to my bank in 14 days Seems they can take my money money immediately but drag their feet gathering interest for 14 days

Original review Oct 09, 2023

After the representatives confirmed that no order under my name was placed the reps said they would transfer me to billing instead they hung up on me twice. On my third call the rep.

said she found my order under a different email. All three reps were rude; interrupting me and talking over me. Finally the rep said my money would be returned in 14 Days. They took my money immediately but no take 14 days to refund stolen money.

I have had refunds made instantly in the same day so I know it's possible. There's nothing "easy about easy canvas!Angry

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Loss:
$41
Cons:
  • Inept

Preferred solution: Full refund

User's recommendation: Don't use easy canvas

Marilyn M Vzi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spring Lake, North Carolina

My canvas came but the features couldn’t be send.

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I was told I could send another picture and it would be done over for the price of shipping. How do I send the new picture?

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Anonymous
map-marker Richmond, Virginia

Free canvas

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I called in to ask about my free canvas offer and Randy I hope thats his name because he was great and he sent me the link needed for the offer

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User's recommendation: Always this is my new way of gifting

Michial Pln

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Verified Reviewer
| map-marker Homer Glen, Illinois

I did not sign up for a continuing subscription please stop now.

Please discontinue any membership you have signed me up for.I have never given you permission to join any member of yours.

I have deleted that credit card please stop now! Thank you

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User's recommendation: Be careful when ordering from this company they automatically sign you up for a monthly fee that you don’t know snout

Caren P Fay

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Verified Reviewer

Problem with my order

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DoThe canvas print I received had poor picture quality. It is very orange and grainy.

Some of the faces have a washed out look. Please advise.

The customer service number I called has a recorded message that they are out for the holidays and its now January 16, 2023! Whats going on with this company???

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Loss:
$20
Pros:
  • Price
Cons:
  • Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Tucson, Arizona

Result of canvas where print foreground and subject cut

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Customer service could not have been more professional, attentive and helpful to completely resolve my issue.

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User's recommendation: Do business with this company.

Anonymous
map-marker Corpus Christi, Texas

They contacted me and my shipment its on its way.

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I didn't request Expedite shipment. I will continue to order from them. Easy Canvas is a reliable company.

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User's recommendation: Easy Canvas is a reliable company. I will continue to order from them.

Anonymous
map-marker Keansburg, New Jersey

Never received pic after tons of emails

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Ordered picture for my daughters bridal shower. Never received it.

They stayed another one was sent still nothing. Emailed them. Nothing. They finally email back still no picture.

Asked for refund. No response.

They are horrible. Never order from them again.

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User's recommendation: Never will buy from them again

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