Amy A Bfr

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Verified Reviewer

No response on an exchange

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I have called countless times, filled out plenty of forms, and wrote multiple emails to no avail. There seems to be no possible way of contacting this company
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Preferred solution: An exchange on an iten I received that was too large

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Avon, Indiana

My order was delivered to wrong address

EastEssence - My order was delivered to wrong address
EastEssence - My order was delivered to wrong address - Image 2
EastEssence - My order was delivered to wrong address - Image 3
EastEssence - My order was delivered to wrong address - Image 4
My order number is 4027**** and when I tracked it showed different city and address Angry I was disappointed because my son supposed to wear it on his birthday I didn't even received any orders Please refund my money to original account I have not yet received my order
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Dakeia C Cgy

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Verified Reviewer

I had a coupon an I’m trying to use it

I made a purchase earlier this year I received a coupon an Im trying to reem my coupon but its saying coupon not available. I would like to use my 30% off coupon for my new purchase
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Preferred solution: Price reduction

Anonymous
map-marker Hinsdale, Illinois

Talk to some one

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I dont get my order is two weeks I am wondering what happens with my order please lest me know I try to call lots of time only answering machine what should I do to talk to some one If you know the I can reach them please Tex me thank you
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Brooklyn, New York

I was checking on my package and I was glad I called the sister was marvelous and I appreciate he very much.

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EastEssence - I was checking on my package and I was glad I called the sister was marvelous and I...
When I ordered my three dresses I need told me 10 days 70 to 10 days and I and I was waiting Alene see the ride so I called and her sister shes very professional she checked up on my order and she told me that Ill be getting it in the next few days and I appreciate it she was very nice and courteous Quincy and professionalism thank you so since you have some wonderful people working at your place continue and you need to pay the world to have a good day and eidMubarak when it comes
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User's recommendation: Yes I do any day because I loved this product thanks for the site I find my size My length quality the product ship same time I feel like the store like for real give me everything I need and I never have a problem with it thank you so much

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