Eastern Motors
Reviews and Complaints
I want a car can’t afford one
Can you help me with a car me and my daughter Work for McDonald’s and we need a car to keep our jobs I try to do what I can for her and her to son but it’s getting hard now I just turned 50 years old and it’s been said know one did anything for my 50th so please grant us a wish can you help I am a very good person and I know you al help a lot I live at 6313 Carrington Court Capitol Heights Maryland 20743 I got a van but can’t fix it so if you can help please do
Broken promises rude and disrespectful managers
Not Good
Sold me a busted dangerous car
Never been this Cheated !! Worst Service Ever!
Disgruntled
- Irresponsible
Preferred solution: Let the company propose a solution
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Verified ReviewerWorst customer service ever!
Got the car I wanted but at what cost
Customer Service
Eastern Motors Suck!!!
Do not go to the dealership on Eastern ave ,the sales manager name is Mark, he is rude, loud and curses at you , they will tell you to leave things out, anything to get the deal. My son was told a few things to leave out. He got a car, broke down 3 days later, went in shop 2 weeks got the car back, down they tell him to bring car back and Mark says he can't get 2000 deposit back cause he is a *** liar, smh, he will get it back, eastern motors is a rip off
Eastern Automotive Group (Sterling)
Don't expect anything less than shallow, number driven used car salesmen. Specifically Amir, who is essentially a young know-it-all who doesn't know how to "play the game" yet.
(A BS'er who doesn't know how to BS?) Example: When pointing out a paint discoloration/scratch from a known accident (carfax proven), he brushes it off as compound yet to be cleaned. So, in attempt to teach lil boy a lesson in how to not lie when the truth is staring at you, I rolled my eyes and made an effort .... FOR HIM. I scratched the "compound" off with my fingernail and, as expected, because IT'S A SCRATCH IN THE PAINT, it didn't disappear.
It's funny when you see an "experienced" salesman stammer due to loss of words. He mumbled something about clear coat and then tried to redirect my attention. You KNOW I came for him on that. LOL.
If it wasn't a vehicle that I had thuroughly researched and bought in my mind, I would have left him after a few words of discipline. Like you'd do a juvenile who stole gum at a store. Besides this, he had 4 or 5 other glaring mistakes, missteps and lies about the vehicle. I, of course, requested management.
Which wasn't a leap above. I think I had extra time that day.
Used car salespeople. I feel sorry for the mindset that takes shape and inevitably, directs their life.
- Surprised that amir lied about compensation of small item
Preferred solution: Let the company propose a solution
Eastern motors in rosedale
Misled from the beginning
- Being misled
Preferred solution: Deliver product or service ordered
Wonderful
Pissed iff
Purchase a 2015 ford focus and it had problems from the start. Took it back and they said it will pass.
To drive it for another 1000 miles and it will pass. This is my first time buying a new call and it was the worse. Now i have to pay out of my pocket 400 dollars for other things wrong with the car thats not cover under my warranty. This is f××××× up.
Im a single mother with only one income. This was the first time i ever brought a new car and u suppose to be happy and excited about the first time.
And it was the worse. I will never ask or reccommed them to any of my friends
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