New Reviewer

My daughter is so happy..

My sales person Ernest Smith showed patients and worked with and my daughter through out the entire buying process.. I want everyone to know that he's the man to go to ..
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ID
#1098213 Review #1098213 is a subjective opinion of poster.
Service
Eastchester Chrysler Jeep Dodge Ram Sales Representative
Reason of review
Good customer service

Unprofessional at Eastchester Chrysler Jeep Dodge

I am very disappointed with my experience with Eastchester Chrysler Jeep Dodge. I made an appointment to take a look at a vehicle and drove 90 mins to go see it. Spending most of my day in contact with the dealership ensuring that if I wanted the vehicle I would be able take it home that night. Numerous emails went back and forth along with a few phone calls. Before I left my house I called to ensure the vehicle was still for sale. I let them know that it would take me 90 mins to drive there and I asked them to please not sell that vehicle. As they knew I really wanted it and knew that I had financing I place. They ensured me not to worry about it and that they would not sell the car. They sold the car as I was walking into the dealership and I wasted 3 hours of my time. Very disappointed.
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ID
#1015281 Review #1015281 is a subjective opinion of poster.
Service
Eastchester Chrysler Jeep Dodge Ram Customer Care
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution

Eastchester Chrysler Jeep Dodge - 2009 Lincoln Mks Review from Brooklyn, New York

I bought a 2009 Lincoln MKS from Eastchester chrysler of the Bronx after 6 weeks and 400 miles the car turn out to be a lemon took car back to dealer ship and they said they would take it back and put me in a different car of the same value or more, I explained to them that I had to pick my son up from school after 4 hours of waiting the paper works was supposedly done so I signed and drove off to pick my son up I got home to find out they took the Lincoln back at a 8K loss to me and they had jack the interest rate by 5% contacted management and they told me I was screwd since I signed the contract call Chrysler Capital to see if they would help me out and take the loan back and they said, there was nothing they cut do for me and mine me this is prior to my first 24hrs ran out, I just an Belive the government don't step in to this type of practices but when companies are making blind donations to senators, presidents , ext. I guess they like to turn a blind eye to things not only did they did all this but the at dealer also forged income papers on my name to get a higher loan for me. I just can wait for this Bouble to burst and it will burst there are so many bad car loans taking place this days thatit just a matter of time, Thank You Mr. Obama for caring about regular working citizens.
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1 comment
#1709429

"Thank You Mr. Obama" ROTFLMAO!! And please, learn to spell...

ID
#656585 Review #656585 is a subjective opinion of poster.
Location
Brooklyn, New York
Reason of review
Damaged or defective
New Reviewer

Resolved: Carmax - Car Purchasing Review from New York, New York

Eastchester Chrysler Jeep Dodge Ram - Carmax - Car Purchasing Review from New York, New York
Eastchester Chrysler Jeep Dodge Ram - Carmax - Car Purchasing Review from New York, New York
Eastchester Chrysler Jeep Dodge Ram - Carmax - Car Purchasing Review from New York, New York
Eastchester Chrysler Jeep Dodge Ram - Carmax - Car Purchasing Review from New York, New York
Eastchester Chrysler Jeep Dodge Ram - Carmax - Car Purchasing Review from New York, New York
Update by user Mar 15, 2015

All lies never even asked to tear drive in person this dearler is discriminating to Disable peop out of 48 years of driving not one negative thing.

Original review posted by user Mar 15, 2015
Eastchester Chriysler Jeep Dodge dealer on 4007 on Boston Road, lied to me big time, I told them the truth about everything that I got pre-approved for 30k through capital one. When I got there they did not show me any of the cars that we both had stick number stickers for, 2nd, I had to refill out more paper work n then he insistance on me getting s co-signer which I wad told by Melanie n Renee that because of my pre qualify that I'm good as gold just to come in and fill out the paperwork n I can drive the car home. It was a humiliating lied. im out now $40.00 for round trip transportation n a possible $17.50 to renew my drivers license, if Salesman Nelson does not have it he should of called me. A very unhappy disable want to be customer looking for a fair n honest deal. Gerald Colon 407-572-****
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2 comments
#958825

If your disable, how are you approve for 30k supposdly????

#1037962
@PissedConsumer958825

What a silly question. Disabled people can't have good credit?

Did you know that not all disabled people sit on their backsides all day? He never said he does not hold a job.

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Resolved
ID
#608561 Review #608561 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Poor customer service

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