New Reviewer

Multiple detectors repaired

I sent a Fisher Gold Bug, Surf Master, 900 Discovery and A Lorenz in for repair. Most 900's sound off with every step but East Texas tuned it perfectly. The Gold bug has some bad potentiometers (tuning controls ) in it, The Surf machine had a broken built in headphone wire. Most of them are 30 years old . I heard about East Texas and shipped my units from central New York. Fair prices and questions answered by John on all of them His info on why two-boxes don't go deep on ammo boxes unless they are on their side for more surface area to be detected got me to switch to the Lorenz. jerefwelch@***.com
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ID
#1541305 Review #1541305 is a subjective opinion of poster.
Location
Liverpool, New York
Reason of review
Good customer service

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New Reviewer

Compass coin scanner pro repair

Update by user Mar 11, 2013

Also will not return my hotshot coil unless i send him a money order,i asked him to accept a check or credit card he refused,how can i trust this man with a m.o after he stole my detector charges will be filed.

Update by user Mar 11, 2013

Update on length of time keith wills has held my detector over 4 yrs so much time has passed i made a mistake on the time frame,he has been stalling me so long he has made me forget the length of time he has held on to my unit.

Original review posted by user Feb 20, 2013
I sent my machine in to keith wills at broken detector.com for repair because the batteries were going dead when left in the unit,he has had the machine almost 2 yrs now after he had told me the board was cracked and if he could keep unit there until a used board came up i said ok,i was suspicious a bit because i did not think a cracked board would cause this problem however i trusted keith,i have been trying to get my unit back with no success,i received a call today 2/20 13 from his wife that my hotshot coil was ready so i asked that my scanner also be shipped back she told me it was 6 yrs ago and that i never sent it to them,even though keith had talked to me about the unit and comfirmed that he had received it,she told me to go to the post office believe that but i do have my receipt when i sent the unit out,if there is anyone else that has had problems please get back to me at siciliano82464@***.com,i hope this matter can be resolved i always thought this was a honest man seems not to be the case.
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6 comments
#1697745

What Detector Brand name model did you send Kieth Wills if I may ask? Please call me and let me know what Brand Metal Detector you sent in for repair?

#1697746
@PissedConsumer1697745

my Contact number is 775-233-****

#1698749
@PissedConsumer1697745

I sent in a Compass coin scanner pro. Email is siciliano82464@***.com

#721398

Had to threaten to get an attorney to get him to send my detector back. Had it for over 6 months.

Do yourself a favor and do not buy a detector that can not be sent back to the factory. His web site states "WE GIVE PROMPT, QUALITY SERVICE". He does not, nor is he a nice person. Blames you for his lack of good business practice.

AVOID! YOU HAVE BEEN WARNED!

#721832
@PissedConsumer721398

This low down lowest form of *** on earth is a great actor many in the hobby have been fooled by his so called good works in the hobby,i know of 2 others this man has swindled and his wife is the nastiest person i have ever had the non pleasure to speak with have heard she was stealing checks from kw and cashing them probably why he has been stealing other peoples detectors,since i lost my unit i thought i would put this info out here to prevent others from going thru the same issue,and to those who stated this was bs you are probably friends or as kissers of kw,i have the proof and there would be no reason for me to make up a story i am a honest man and my revenge will be enforced upon this criminal,if anyone intends to send a machine to this crook be carefull and keep all evidence of shipping and have him sign for the unit,and hopefully the unit will be repaired correctly as his repair work has been shoddy the last few years !!!!!!!!!

#705291

You are not alone had my detector for a year. He has his group of buddy's that he will get right on there detectors! Not an honest person!

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ID
#386451 Review #386451 is a subjective opinion of poster.
Location
Gilmer, Texas
Loss
$350

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