Do not use them

We are a small shop in Severna Pk. The sales guy came in, we set up an appointment for him to come back. When he left we read reviews and changed our mind. He showed up anyway and said he didn't get the email and anyone can get bad reviews I filled out an application to see if i would get approved for the special...not a contract. I didn't get any copies of what I signed, which is not like me. He was in a hurry for the next appointment and I had things to do. We looked them up again and found other stuff. We decided this is not a good idea and canceled. Fast forward.....I was signed up anyway. Now I need to cancel all this and hope I get my money back that was charged. Do your homework and if it sounds to good to be true.........it usually is.
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2 comments
#1240948

Watch out from these Fraud Scam artists, never sign anything until you get everything in writing, i got shoved into this, They will promise you everything is Free better not belive it.

Their customer service sucks, management sucks overall entire company sucks. Just watch out from East Payment

#1151833

Happened to me too exactly the same thing I don't know what to do they got me involved in this I want to get my refound back !!!

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ID
#823993 Review #823993 is a subjective opinion of poster.
Location
Glen Burnie, Maryland
Service
East Payments Credit Card Payment Processing Service
Reason of review
did not want and it was processed anyway
Preferred solution
Full refund
New Reviewer

STEER CLEAR!!

Let's me start by saying that if I could rate this company a ZERO, I would certainly do so. I have reason to believe that their two 5-star reviews were either paid for (not uncommon in shady businesses) or from their employees, which is to the detriment of the public. I'm not even sure where to start with this unctuous, dishonest and highly unethical company. Mike Ben-Simon and his associate Mike Gagliardi met with me concerning merchant services in June 2015. I explained to them that we did not require equipment (a terminal) because all payments were taken in the field and that we only used swipes. They promised me low rates, no fees and next day funding. Our charges never funded the next day and sometimes took several days. When we tried to address this issue with them, we got nowhere. Never-mind that I didn't require a terminal, they falsified documents and fraudulently ratified a contract for a 48 month lease on equipment that I never ordered and was never delivered. I'm still trying to resolve this issue. And, that's not all they did. They also have been charging me a $35/month fee, which I managed to cancelled. Needless to say, look for merchant service elsewhere (I can recommend a truly reputable company). STEER CLEAR!!!
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ID
#752467 Review #752467 is a subjective opinion of poster.
Location
Rockville, Maryland
Service
East Payments Payment Processing Service
Reason of review
falsified contract
Loss
$4000
Preferred solution
Full refund
New Reviewer

Be aware of East Payment Solutions Inc, They will rip you off and very dishonest company!

My name is Armin Babaei and I am owner of Pars Market LLC. About a year ago I meet the owners of East Payment Solutions, Jake Bensimon ,one of the owners, walked into my store and introduced himself as the owner of a merchant processing business. He seemed like a nice man and very intent on switching my credit card processing so that I could save a lot of money. During that time, I was using Heartland Merchant Services. After he convinced me to switch companies, he returned with Mike Forst who then introduced himself as Mr. Bensimon's partner. Since they represented themselves as the owners of the entire credit card processing company, they insisted that there would not be a middle man and I could start saving money immediately by using their service. They promised to pay my termination fee of $295.00 so that I could use their service without any worries. Yet after I had terminated my contract with Heartland Merchant Services, East Payment Solutions refused to pay my termination fee. I told Jake and Mike that I would not sign a contract just in case if that later on I needed to cancel the service, I did not want to find myself in a problematic situation. They assured me many times that there would not be a contract or any hidden fees and that I would be able to switch companies at my convenience. This all occurred during the busiest season at my establishment. They returned to my store with several papers and told me that they were necessary for processing my information and depositing the money into my account. After that they convinced me that this company would process all of my Credit / Debit Card transactions. Come to find out that the rate they had given me was amongst the highest rates in the market that anyone could get! Also, they signed me up for a Check processing service (the machine was defective) that I did not want or need yet despite telling them several times that I did not want that service, they did not cancel it. After sometime, I began to receive my monthly statements and I discovered that Jake Bensimon and Mike Forst were in fact contractors for a company called First Data; and that Jacob and Mike were only middle men responsible for supplying new clients to First Data. By end of the month, I was being charged through First Data (not through East Payment Solutions) as they processed my transactions. Then to my surprise, I discovered that I was also being charged through the Northern Leasing Systems company. When I confronted Mr. Forst about these multiple transaction he told me that he was not making profit by processing my transactions. Mr. Forst and Mr. Bensimon were being dishonest and manipulative and stole a lot of money from my business under the premise of cutting some of the costs of running my establishment. I hope by sharing my story that the pissedconsumer.com will be able to assist me in resolving this issue with East Payment Solutions Inc. Signed, Armin Babaei Owner and CEO Pars Market Columbia, Maryland
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1 comment
#1151834

What did you do to get out of the contract ? These people are very dishonest

ID
#359992 Review #359992 is a subjective opinion of poster.
Location
Greenbelt, Maryland
Service
East Payments Payment Processing Service
Loss
$3000

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