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East Coast Appliance

East Coast Appliance

eastcoastappliance.com
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1.0 out of 5
1 rated review
1.0
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1 rated review | Is this your business?
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East Coast Appliance Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • East Coast Appliance has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution

  • Recent recommendations regarding this business are as follows: "Use extreme caution when buying".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

RaymondT L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Norfolk, Virginia

Return Policy

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1.0
Updated by user Mar 15, 2024

East Coast Appliance has not even bothered to respond to a direct post on their website, so I consider this vendor to be a big loser & would not recommend them to anyone. Do you know anybody that need a built-in kit for a microwave?

Original review Feb 14, 2024
Bought a GE Microwave & Trim Kit from East Coast Appliance in Norfolk, VA that GE Customer Service said were compatible only to find out the Trim Kit does not go with THE microwave. Contacted salesperson at East Coast, who put me in touch with Manager who told me once you open the box the item is non returnable. When I told him that I thought the box had already been opened because the zip lock bag containing the screws was open and all the screws were scattered throughout the box his response was even if that were true, essentially calling me a liar, he still cant take the item back.
So I am out $150.00 because I opened the box.
This is terrible consumer relations & I will never shop or recommend East Coast Appliance even if the manufacturer lists this vendor as a place to shop.
View full review
Loss:
$150
Cons:
  • Should have a flexible return policy
  • Computer should tell salesperson what items are compatible

Preferred solution: Full refund

User's recommendation: Use extreme caution when buying

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