Taking days to make a simple repair

East Carolina Chrysler Plymouth Dodge--Company did not perform repairs in a timely matter, did not communicate why the repair was taking so long, and did not offer to provide temp assistance. My 2004 PT Cruiser was taking to another shop for repairs; however, problems were found in the computer system that could only be repaired by the dealer. This shop, at their own expense, transported my car to EC Chrysler. My car has been there for three days plus with no indication they have begun the repair. Their communication is vague and obviously meant to deter from the fact they are not making the repair. They have not met several of their own deadlines, nor followed-through with the things they claim they will do. They've made claims they are "waiting for parts" but suspiciously the part never seems to arrive. In the mean time I am left to scramble for transportation to and from work, disturbing my family's work schedules and "bumming" rides from friends. A vacation, planned and scheduled months in advance, is approaching, and it may have to be cancelled.
View full review
ID
#151602 Review #151602 is a subjective opinion of poster.
Location
Spring Lake, New Jersey

About

East Carolina Chrysler Plymouth Dodge Privacy Policy
To read more: https://www.eastcarolinachryslerdodge.com/privacy.htm
Summary

East Carolina Chrysler Plymouth Dodge is a dealer of vehicle inventory, governed by Dave Davis. This company is dealing with offering traditional vehicle services and selling new, pre-owned and certified cars. It is worth to mention, that clients may rent a car for various purposes in this center. They are working during all week, besides Sunday. The location of East Carolina Chrysler Plymouth Dodge is Greenville, NC. Moreover, this vehicle company partakes in the life of society, for instance it supports American cancer centers, Greenville Special Olympics, the American Red Cross and other local charity organizations. Summing up, diverse promotions and specials are always present.

East Carolina Chrysler Plymouth Dodge reviews and complaints
Edit Description

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article