Earnhardt Ford non-disclosed non-refundable deposit.
I gave Earhardt Ford a $500 deposit to build my car that i had designed on Ford's website. The $500 deposit was communicated to me that it was refundable, and contingent upon financing. A past due electric bill mistakenly showed up on my credit at the electric companies mix up and i was denied the original terms and conditions i was previously "verbally pre-approved for." at 4% interest for 72 months, payments ranging from $443 - $460. When i was presented with a ridiculous payment, i said i did not want the payment to be that high at $585/mo. with 10.98% interest for 72 months. I have a excellent payment history and have never missed a payment on anything, but the car dealership was using the recent refinance of my truck and this mistaken electric bill as leverage to charge me a higher interest rate. I declined the offer. Ford then offered $550/mo. for 72 months. -I declined (interest never disclosed) The next day an offer for $530 at 9.67% for 72 months was presented to me and after 2 hours of negotiations, I accepted and signed the offer sheet. The next day, when i went to sign the purchase agreement but the bank had declined the first offer for $530, then counter offered at 10.67% for 72 months, with payments of $545. This counter offer from TD Bank would automatically void out the previous offer for $530.This was $15 more than we had originally agreed upon the prior night when the offer sheet was originally signed, so i declined. After i declined the $545 the dealership attempted to revisit the $530 agreement, without presenting a newly drafted agreement to me. -I declined that offer as well, being this was the 4th offer. When i asked for my full $2,400 down payment back, the dealership stated that the $500 deposit to build the car was non-refundable. I stated that it was never disclosed to me that it was non-refundable, neither have i signed documents stating it was non-refundable. The purchase contract of the vehicle was never fully executed, and i demanded my money back. The dealership only refunded $1,900 of my $2,400 initial down payment, then stated: "Its common knowledge that the deposit is non-refundable." "We keep other customers money all the time"- Brendon the head finance manager at Earnhardt Ford I stated that was hear-say and never disclosed to me and demanded my full $2,400 back. Earnhardt Ford only refunded $1,900 of my initial $2,400 deposit, keeping the other $500 for their own greed.
Companies Similar to Earnhardt Ford
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.