Resolved
Cheryl S Dyh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Surrey, British Columbia

Resolved: Worst Service ever=NO Service

Updated by user Dec 02, 2023

Company fixed the issue and I have been provided with apology. Gift Card Dropped off.

Original review Nov 06, 2023
Went in for our Anniversary Dinner. Ordered the Thunder Storm Pizza. Worst taste dry,burnt. Did not finish one piece. Noone came to the table to ask if I would like something else in its place. Only upon paying the bill did he ask anything. Would you like something else upon leaving. Paid in Cash. Complained. Phoned No one called me back. Will not go again. Waste of time and money.
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User's recommendation: No.

Cheryl S Dyh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Guildford, England

Complaint

Original review Nov 04, 2023
HI : I came into your Restaurant at the Guildford location for my Anniversary Dinner. I made the mistake of ordering your Thunder Storm Pizza. I had 2 bites? It was burnt and dry terrible. No one came to the table would you like something else? Do need more water. Just the bill. He then asked upon leaving would you like something else. Worst service I have ever had. cherylsmith389@***.com 778-368-****. I have emailed phone and no one has replied. No Customer Service. NO RESPONSIBILITY FOR ACTIONS. YOU CANNOT TEACH CLASS
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Cons:
  • Service

Preferred solution: Gift Card

User's recommendation: Do not order the Pizza

Marj B Ncy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaints

Updated by user May 19, 2023

I would appreciate a gift certificate..please get back to me thanks

Original review May 19, 2023
I am an indigenous 59 year old disabled woman..approximately 2 to 3 days ago about 930pm I went in to ask the manager to use the ATM and washroom..he told me they were both closed..very rude man ..Grey vest .pants white shirt tie..glasses..I'm not sure of his race .not Caucasian..My God..I have fought all my life for Respect..only to be insulted by your restaurant so called manager. Please respond. Thank you..
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Preferred solution: Apology

Paul E Evt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor service

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Stinky food, loud kids. Landlord never refunded my deposit! SAD! Avoid. Lolilililliillililiililiilililili
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Preferred solution: Full refund

Maria C Dqs
map-marker Miami, Florida

Not going back

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Customer since opening. Waited to be seated for over 30 minutes while other customers walked in and seated immediately. Once seated, waiters and waitress walked passed our table and did not even acknowledge we were there. I never even asked the Hostess how much longer or did I even point out that several customers were seated before us. I just waited patiently. At least 15 minutes went by without any one coming to serve water or take a drink order. it was busy today but I've visited this restaurant when it has been much more crowded and did not receive the offensive treatment as today. Even had a restaurant manager just pass our table. At least 3 other customers seated and waited on after us. Will not return or recommend to anyone. Very sad and offended by the treatment.
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Cons:
  • Very poor customer service
Reason of review:
Poor customer service
2 comments
Guest

Restaurant or auto body painting service???

Guest
reply icon Replying to comment of Guest-1494426

They are confused.

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