Mel T Sgu

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Verified Reviewer

Still not received item

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The parcel was supposed to be delivered over a week ago. I received an email saying to wait three more days. I have waited almost another week, yet I still have not received the parcel.

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Loss:
$30

Preferred solution: Deliver product or service ordered

User's recommendation: Not received my item

Mark N Pne

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Verified Reviewer

Defective: Earfun Air Pro 4

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To Whom It May Concern,

This is the third time I have tried reaching out to your company about my defective Earfun Air Pro 4 with no success. Your customer service phone number, 772-245-****, is not a working number.

My wife purchased the same unit which is still working. I like your product and I was impressed by your advertised technical service and warranty, but after your company's lack of response to my situation, I cannot share any positive reviews about your company.

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Loss:
$63
Pros:
  • Cheap
Cons:
  • Bad customer service

Preferred solution: Warranty service

User's recommendation: Do not purchase you expect follow-up service.

Mark N Ukz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective: Earfun Air Pro 4

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

To Whom It May Concern,

This is the third time I have tried reaching out to your company about my defective Earfun Air Pro 4 with no success. Your customer service phone number 772 245-**** is not a working number.

My wife purchased the same unit which is still working. I like your product and I was impressed by your advertised technical service and warranty, but after your company's lack of response to my situation, I cannot share any positive reviews about your company.

View full review
Loss:
$63
Pros:
  • Cheaper than air pods
Cons:
  • Poor customer service

Preferred solution: Warranty repair or replacement of Air Pro 4 ear buds

User's recommendation: I would advise customers not to purchase directly from company's website but rather go to Amazon so that you can at least try it for 30 days to see if you like it. I purchased mine directly from the company's website and I cannot get anyone to respond to my problem. They have a non-working customer service phone number.

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