This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: HORRIBLE Customer Service and not worth the price

Eagle Ridge Resort - HORRIBLE Customer Service and not worth the price
Update by user Dec 30, 2022

Company fixed the issue and I have been provided with partial refund. Finally heard back from management and was informed that they had processed a refund for 50% of our package price.

Update by user Dec 30, 2022

After a week of almost daily phone calls to management; I have finally received a call from management to notify us of 50% refund due to half our stay being ruined.

Original review posted by user Dec 29, 2022
Horrible customer service!! They barely answer phones, never return calls, and refuse to address customer...
View full review
Resolved
ID
#4256957 Review #4256957 is a subjective opinion of poster.
Location
Lutsen, Minnesota
Pros
  • Within 4 hours of twin cities
Cons
  • Horrible customer service by management & resort front desk staff
Loss
$700
Preferred solution
Price reduction

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article