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Eagle Pharmacy

Eagle Pharmacy

www.eaglepharmacy.com
What is your customer experience with Eagle Pharmacy?

Eagle Pharmacy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Rating distribution unfavorable 100%. Pros: cost of medication is reasonable. Cons: You cannot speak to a human and must deal with an automated bot.

Key Takeaways for Future Customers

  • Read Eagle Pharmacy reviews for recurring customer complaints about phone support and lost orders.
  • Expect automated support; reaching a human may incur a $5 fee or long hold times.
  • Medication prices noted as reasonable but overall price level reported high by some reviewers.
  • Check billing and shipment tracking closely when using auto-ship or prescription services.

Negative Feedback / Risk Areas

  • Inability to reach a live agent and reliance on a bot.
  • Missing or lost prescription shipments and slow investigation.
  • Long holds and reports of paying to speak to someone.

Positive Feedback

Customers note medication cost is reasonable.

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Anonymous
map-marker Mesquite, Nevada

Trying to contact by phone to update personal info

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AI Highlights
  • - Needs to update account info: username, password, verify email, and phone number; phone support is hard to reach, with long holds.

I need to update personal contact info; ie user name, password, verify email address and phone #. I have had an account for years.

Trying to contact by phone IMPOSSIBLE!! On hold for half an hour or more.

I use Synthroid, so try the direct. I have never had this problem in the past years.

PLEASE Help!!

Judie langue

685 Arguello Circle

Mesquite, NV 89027

User's recommendation: Patience!!!! Used to better. Automated ÀVA needs a vacation. Eagle please simplify

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Sharon H Via

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not receiving my medication

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AI Highlights
  • - Refill request on 8/23/2025 was not processed.
  • - On 9/12/2025, it was hard to reach a live agent and a new order does not show a charge.

I called on 8/23/2025 to have my medication refilled; it was never processed. I called again on 9/12/2025, and it is impossible to speak to an actual person.

I tried to order my prescription again, but so far, it doesn't show up as a charge on my credit card. Their customer service is horrible.

Pros:
  • Cost of medication is reasonable
Cons:
  • You have to deal with their bot
  • You cannot speak to a human

Preferred solution: Deliver product or service ordered

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Deanna O Vts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

If I could give zero stars I would

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My order is lost through UPS but the company has not started looking for it yet. Its been days since Ive had my medication. Its very frustrating for a company to not even look into my lost order.

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Deborah B Zyx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing prescription shipment

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AI Highlights
  • - Paying $5 to reach a human and dealing with a non-helpful bot and long wait times.
  • - Need to locate shipment of prescription; not received; delivery date 4/2/24.

First...why do I have to pay $5 to get someone human on the phone to ask where my shipment is? I have been playing back and forth with your ridiculous bot who obviously cannot help me.

Then it directs me to a website that I have to pay $5 to speak with someone.

I need to find out where my prescription was shipped to. I have not received anything and the message that I received was that it was delivered on 4/2/24.

15 minutes listening to all representatives are busy...come on people...pick up the darn phone!!!

Loss:
$75

Preferred solution: Deliver product or service ordered

View full review

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