Eagle Moving Group
Eagle Moving Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eagle Moving Group has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied, with 100% unfavorable ratings reported.
Positive Feedback
Lower pricing is noted as a benefit by reviewers.
Negative Feedback / Risk Areas
- Reports of disrespectful, rude, and unprofessional behavior from staff, including an incident involving Michael Covington.
- Customers advise caution and reference Eagle Moving Group customer complaints when researching moves.
- Issues center on poor customer service and abrupt termination of communication.
Key Takeaways for Future Customers
- Check Eagle Moving Group reviews before booking to weigh low cost against service risk.
- Expect potential customer service problems and consider confirming expectations in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eagle Moving Group has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied, with 100% unfavorable ratings reported.
Positive Feedback
Lower pricing is noted as a benefit by reviewers.
Negative Feedback / Risk Areas
- Reports of disrespectful, rude, and unprofessional behavior from staff, including an incident involving Michael Covington.
- Customers advise caution and reference Eagle Moving Group customer complaints when researching moves.
- Issues center on poor customer service and abrupt termination of communication.
Key Takeaways for Future Customers
- Check Eagle Moving Group reviews before booking to weigh low cost against service risk.
- Expect potential customer service problems and consider confirming expectations in writing.
Turn one complaint into a collective action
Fort Myers, Florida
Customer service rude and unprofessional
- - Michael Covington's conduct was unprofessional.
- - He dismissed concerns, yelled, and said not to contact Eagle Moving Group Inc.
Dear Eagle Moving Group Inc
I hope this e-mail finds you well. I'm writing to express my disappointment and concern regarding an incident I recently had with one of your employees, Michael Covington.
We were discussing and putting together a moving plan when I brought up some of the previous complaints and reviews I had encountered.
I wanted to address them with Mr. Covington to ensure a smooth and professional moving experience. However, his response to my concerns was highly unprofessional and unacceptable.
When I mentioned the complaints and reviews, Mr. Covington must Mr.
Covington dismissively stated that every company had received negative feedback and proceeded to become increasingly angry and adversarial. He even yelled at me and abruptly ended our conversation, saying he never wanted me to contact Eagle Moving Group Inc
again.
- Lower pricing
- Rude
- Unprofessional
- Disrespectful
Preferred solution: Nothing just informing others
User's recommendation: Don't trust their story.
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