Anthony s Mzi
map-marker Fort Myers, Florida

Customer service rude and unprofessional

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Dear Eagle Moving Group Inc

I hope this e-mail finds you well. I'm writing to express my disappointment and concern regarding an incident I recently had with one of your employees, Michael Covington.

We were discussing and putting together a moving plan when I brought up some of the previous complaints and reviews I had encountered.

I wanted to address them with Mr. Covington to ensure a smooth and professional moving experience. However, his response to my concerns was highly unprofessional and unacceptable.

When I mentioned the complaints and reviews, Mr. Covington must Mr.

Covington dismissively stated that every company had received negative feedback and proceeded to become increasingly angry and adversarial. He even yelled at me and abruptly ended our conversation, saying he never wanted me to contact Eagle Moving Group Inc

again.

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Pros:
  • Lower pricing
Cons:
  • Rude
  • Disrespectful
  • Unprofessional

Preferred solution: Nothing just informing others

User's recommendation: Don't trust their story.

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