New Reviewer

Eagle Furniture - Collectors Calls Review from Chicago, Illinois

This place is horrible as far as customer service...period. I had an open account, for a washer and dryer, and had made arrangements to pay weekly. I had an issue with my work paycard, so just like the rest of the world, I had to wait for it to be mailed to me. During this time, Eagle representatives, collectors (whatever you call them), called me repeatedly. I started ignoring the calls after I had told them for the third time that Iwould call when my card came and make payment. These people went to my job, discussed my account with my co-workers, and have tried to collect payment 6 times on 2 cards that are no longer valid. I have screenshots, messages, e-mails (of the declined payments), as well as video from one of my neighbors of them screaming my name outside of my house while I was at work....I know these things are illegal, I have reported this to my card services as well as contacting an attorney, waiting for a call back if the cease contact order is issued. This is ccompletely unprofessional and unacceptable.
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#579737 Review #579737 is a subjective opinion of poster.
Chicago, Illinois
Reason of review
Problems with payment
New Reviewer

Eagle Furniture Rental Canton Ohio

I went into Eagle Furniture Rental on Atlantic Blvd in Canton Ohio to ask about a stove and refrigerator. I decided to get the fridge even though it was priced extremely high. I did my application but never set up a delivery time. While on my way to work I received a phone call stating they were there to deliver but I had to.come back and sign for it. Well I work in Akron so it was out of the question. So I told them I would call when I was ready for the merchandise. They called me constantly daily about getting it. I told them I would I just wanted to wait until closer to income tax refund so that I would avoid extra finance charges. I went back a month later to get the fridge and was denied because he could not verify my information. I ask what information its the same as when you guys brought it less than a month ago. Just crazy. But they saved me some money!
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#370095 Review #370095 is a subjective opinion of poster.
Lincoln Park, Michigan

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